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The global grocery sector grew an unprecedented 10% globally in 2020, compared to 2.5% growth in 2019, as the COVID-19 pandemic transformed how we live our lives. Winning Omnichannel, summarises the actual shopping trips of more than a million shoppers
Santander UK and the Food and Drink Federation (FDF) today launch an industry report showing that despite sporadic re-openings of the hospitality and travel sectors both domestically and overseas throughout the last year, UK food and drink exports in 2020
Frozen food sales continue to go from strength to strength, adding another £930m in sales according to the latest Kantar figures released by the British Frozen Food Federation.
PayU, the fintech and e-payments business of Prosus, today launches a report titled “The Next Frontier: the most promising markets for emerging e-commerce leaders in 2021 and beyond”, highlighting unprecedented consumer spending growth in e-commerce in high-growth markets that have
Sitecore®, the global leader in digital experience management software, today reveals Gen Z as the age group most impatient and the least contented with their online shopping experiences.
Research from commercial insurer NFU Mutual reveals that 40% of customers have witnessed a staff member suffer verbal or physical abuse at a retail or hospitality venue in the last year. The news follows pleas from the British Retail
Consumers are paving the way for retailers to take prime position in the growing electric vehicle (EV) market, with 57% of EV drivers saying they’d like to see more charging points at shopping venues. In comparison, 41% want EV charging
MiQ, the global programmatic media partner, has today revealed findings from its new study, ‘A Year of Lockdowns’, exploring the ways lockdown has changed consumers all over the world and the trends marketers must consider while making their plans in
Seven in 10 (71%) shoppers have blamed ‘spammy’ marketing bombardment as a key reason they don’t connect with brands via their mobile devices in-store, according to a new study by retail innovation agency Outform.
New research from Adyen, the payments platform of choice for many of the world's leading companies, indicates that retailers that demonstrated a social conscience during the pandemic will win more customers once life returns to normal.
According to the latest Shopper Confidence Index, focus on quality for the year ahead is at its highest level recorded, driven by higher earners who have the disposable income to “trade up”.
In a survey conducted by BAT for VELO at the height of our nation-wide Lockdown, the UK’s best and worst smells have been revealed, along with the smells that the UK miss the most whilst staying safe at home.
Latest data from retail expert Springboard reveals that footfall in UK retail destinations rose yesterday by a staggering +155.2% from the same day last week, and by +225.2% in shopping centres.
Nine in 10 retailers are planning to increase the number of their sales channels following the impact of the pandemic and Brexit, according to Advanced Supply Chain Group (ASCG).
Despite the upcoming end of lockdown and promise of in-person shopping, online retail sales continued to show strong growth in March, rising by +71.7% Year-on-Year (YoY). That’s according to the latest IMRG Capgemini Online Retail Index, which tracks the online
As part of FM Outource’s continued analysis of how the COVID-19 lockdown has impacted the customer service outsourcing industry in the UK, it has examined what the reopening of retail shops could mean for brands that have heavily invested in
With COVID-19 having sent infection fears skyrocketing over the past year, new research reveals that more than half of customers prioritise hygiene and cleanliness above all else when it comes to the hospitality businesses they will visit post COVID-19.
New research from the British Takeaway Campaign has found the Covid-19 pandemic has permanently changed our eating habits, with 53% of Brits ordering more takeaway during the pandemic and 32% of consumers saying they will continue to order more takeaway
Online shopping is here to stay with a projected 67% increase post-lockdown, and a further 125% increase of over 55s who say they will continue to shop online post-pandemic. That's according to a new report new report from UPS, launched
While some of the big changes and shocks of 2020 continue to play out, there are clear indicators and signals pointing to a rebound in consumer spend and optimism. These insights come as part of the latest McKinsey & Company
Over half (56%) of consumers feel safe returning to the High Street, up 16 percentage points month-on-month, according to Deloitte.
Following today’s release of Fast Retailing figures for H1 FY2020/21; Pippa Stephens, retail analyst at GlobalData, a leading data and analytics company, offers her view: “Fast Retailing has reported yet another impressive set of results, with its strong Asian presence
A rapid rise in the number of electric vehicles across the UK presents an opportunity to support high street and out of town retail and an additional income stream for landlords, according to the latest research from Knight Frank.
In the week after non-essential retail reopened last year, consumers spent £3.8 billion in high street stores. With longer opening hours and growing confidence among older shoppers in particular, Kantar is predicting an even bigger surge this time, forecasting consumers
The latest figures from Kantar, for the 12 weeks ending 21 March, show that Irish grocery market growth slowed to 8.4% year on year. While shoppers spent €234.6 million more than in the same period last year, that figure is
