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Capgemini today announces the second of its holiday trends research, which shows that UK consumers are displaying caution in their spending this holiday season. The study has found that 76% of UK consumers have done less holiday shopping than usual.
British consumers are beginning to see the benefits of AI when shopping and interacting with brands online, but more education is needed by companies to highlight AI’s advantages - especially about how AI can reduce customer effort. This is according
Shoppers in the capital have shown the most appetite to head to the high street for their Christmas shopping, with almost half (44%) planning to shop in-store during December. This is followed by shoppers in Northern Ireland (41%) and the
Local shops and businesses are on a ‘cliff edge’ with one in 10 (11%) facing permanent closure without a successful trading period this Christmas, according to new research by small business insurer Simply Business.
dunnhumby, the global leader in customer data science, has today released the results of its fifth Consumer Pulse Survey, which explores the impact of the pandemic on the retail sector over the festive period.
The coronavirus pandemic has exacerbated issues of unfit housing, according to a new study by Kingfisher plc, the international home improvement company that includes B&Q.
In 2020 Brits of all ages turned to toys to help occupy the long weeks of lockdown. From entertainment to education, crafting to creating, to simply playing outside, the sector has proved its worth during the COVID-19 restrictions. Year-to-date (YTD)
Shopper confidence has hit the highest level since February, potentially reflecting the recent news of a successful vaccine roll-out over the coming months, according to the latest IGD Shopper Confidence Index.
The latest grocery market share figures from Kantar show take-home grocery sales rose by 11.3% during the 12 weeks to 29 November 2020, the fastest rate of growth since August. Take-home sales during the past four weeks increased by 13.9%,
Latest data from retail experts Springboard reveals that footfall across all UK retail destinations increased by +40.3% last week from the week before, with a rise of +61.1% in shopping centres, +40% in high streets and +19.1% in retail parks.
With lockdown lifted in England and the UK returning to tiered restrictions, most non-essential retailers have reopened their doors in time for critical Christmas trading. Despite the prospect of a scaled back festive period, new analysis from PwC shows UK
A new CISL report captures insights from leading companies to highlight practices to integrate a sustainable purpose into organisations.
Recognising the essential role small businesses continue to play in our local communities during the Covid-19 pandemic, Brits plan to spend £6.2 billion shopping small this December. Seven in 10 Brits say they will visit local shops and businesses this
The UK industry body for Direct to Consumer (DTC) retail, The Direct Selling Association, today released new data outlining significant growth in the channel in 2020. The findings come as brands including The Body Shop and Amway spoke of record
IGD has launched its new research into inclusion and diversity (I&D) in the industry, which clearly demonstrates commitment and energy to make tangible progress but also shows that there is more work to be done.
Online retail sales growth on Black Friday was very strong this year, coming in at +38%, with the full Black Friday week (defined as an eight-day period, Mon 23 – Mon 30 November) seeing growth of +30%. That figure is
Taking a look back at the first ever Black Friday from home, eBay UK can reveal that the two most popular products bought were from the toys category which saw one Lego Harry Potter Hedwig sold every 11 seconds and
Analysis by WRAP of its Recycle Now and Love Food Hate Waste websites over Christmas 2019 reveal that the UK’s commitment to recycling and preventing food being wasted intensifies during the festive season. Many households even log-on during the big
InMarket, the leader in 360-degree consumer intelligence and real-time activation, released new research on gift card purchasing ahead of the holiday season. The report, COVID-19: Gift Cards During the Holidays 2020, indicates that shoppers are spending more on gift cards,
Aptos, a recognised market leader in retail technology solutions, today announced the findings of its 2020 Golden Quarter Consumer Survey. The research shows that despite the second wave of the COVID-19 pandemic, consumers in the United Kingdom are still keen
New exclusive research from Currys PC World, the UK’s largest electrical retailer, reveals that lockdown life in 2020 has transformed the nation’s shopping habits as 91% of Brits say they now do their online shopping throughout the night, with 43%
Terrible Christmases have been few and far between for the nation's shopkeepers, but retailers are now bracing themselves for the worst festive season since 1981 after Brits report financial woes from being hit so hard in the pocket by Covid.
Forty one per cent of UK grocery stores are experiencing a decline in sales volume, despite the rocket-fuelled overall growth in sales in the grocery FMCG sector, reveals new data released today from Nielsen.
Mollie, one of the fastest-growing payment service providers, has revealed insights into the most popular payment methods used this Black Friday. The data, which provides a year-on-year comparison of 2019, shows that payment methods allowing customers to pay flexibly -
The first fully-digital Black Friday saw UK retail footfall down 77% year-on-year, as most non-essential retail remained closed during the second lockdown, the latest ShopperTrak data from Sensormatic Solutions, reveals.
