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Leaders from 500 of the nation’s most influential retailers have taken part in a detailed study to reveal which technologies will be at the forefront of retail strategies during the year ahead.
Only 19% of UK shoppers expect to make a purchase on a brand’s direct-to-consumer (D2C) site in 2022, instead expecting to shop more in-store (63%) or online via retailer sites or marketplaces (61%), according to new data from Salsify, specialists
Households looking to save money on their energy bills are turning to solar panels and smart meters in their droves, according to new data from eBay UK.
Data from UNiDAYS uncovers what the digital generation think about gender fluid fashion, and their priorities as consumers
Delivery experience platform Sorted has announced the first-of-its-kind Delivery Experience ‘DX’ report. The research, carried out in partnership with management consulting firm, Think Beyond, put 10 leading fashion retailers under a neuroscientific microscope to predict human responses to online shopping stimuli.
According to new analysis, the way to your mum’s heart for Mother’s Day 2022 might not be flowers and chocolates, but help with everyday emergencies like fallen shelves, lightbulbs that need replacing and peeling paint.
Continuedsupply chain disruption and retail labour shortages have made product out-of-stocks worse now compared to the period of panic buying seen at the start of the pandemic according to UK shoppers, the latest research from Retail Insight, the leader in
Despite a drop in trade with the European Union, UK food and drink manufacturers are searching for new trading opportunities further afield, according to new research by the Food and Drink Federation (FDF).
Consumers have become quick to call out slow and unreliable supply chains, with 45% admitting to getting angry about low stock levels. This is according to global eCommerce consultancy Wunderman Thompson Commerce’s latest “Adopt or Fail Why businesses need AI”report,
Mapp, the international provider of insight-based customer experience, has surveyed marketing priorities and industry trends for the current year, as it did in 2021. Around 700 companies from industries such as finance, media, telecommunications and retail took part in the
New research by Klarna, a leading global retail bank, payments and shopping service, reveals how shopping habits have permanently changed in the aftermath of the pandemic, with UK consumers becoming increasingly reliant on their mobile devices and shopping apps.
After two years of homeworking due to Covid-19, UK office workers are heading back to their desks - but the overwhelming majority are not doing a full five-day week in the office. That’s according to the latest research from eFax,
As businesses struggle to align their marketing strategy with public conscience and growing scrutiny from consumers, new research from Zappi, the leading consumer insights enterprise platform for creators, shows that consumers have high expectations of brands and how they respond
Bord Bia (the Irish Food Board) has partnered with Amazon Prime’s ‘The Three Drinkers’ to showcase premium quality, sustainable Irish food and drink producers in their new show launching on 17 March 2022 (St Patrick’s Day).
Mobile has risen up the ranks during the course of the pandemic, to take the top spot over email as European shoppers’ preferred choice of communication from brands and retailers during their omnichannel buying journeys, the latest research from
The landmark high in fat, salt, or sugar (HFSS) legislation, due to be implemented from 1 October 2022, seeks to curb Britain’s obesity crisis with more than one in three children aged 10 to 11 currently overweight.
Carriers need do more to address the increasing crisis around returns and provide a viable solution to retail customers as growing ecommerce has driven an alarming shift in its significance. This is according to the latest research, commissioned by global
As the shift to digital accelerates, online merchants that fail to offer a strong payments experience face significant risk of losing customers to those that get it right, according to the latest findings from Plaid, an open finance data network
New research by YouGov reveals that almost three in five (56%) Britons say that they are less likely to buy from a brand that continues doing business in Russia.
Retailers looking to improve their commerce strategies may be interested in some new research which has been collated by digital retail specialists, Sherwen Studios. The firm, who have worked with national retail brands such as ScS and Bookers, have published
Research from Frost & Sullivan on behalf of Webhelp finds customer experience innovation is set to undergo exponential growth in the next decade. Released today, the study of over 1,000 senior customer experience management professionals across sectors including retail, finds
Retail space that is under redevelopment in the West End has risen to 101,000sq ft, according to new research from Colliers. This figure is up considerably from the 31,000sq ft recorded in December 2019 and 49% up on the five-year average.
More than two thirds (70%) of Brits would welcome checkout-free shopping, according to a new survey from Sensei, the leading European provider of autonomous stores.
Changing attitudes to beauty across a range of markets have been revealed in new customer data from AS Watson Group, the world’s largest international health and beauty retailer. The study, titled ‘What is Beautiful’, questioned more than 11,000 young women
More than half (58.0%) of UK consumers are more likely to shop with a supermarket that is actively reducing its food waste, with a quarter (25.5%) saying they are ‘much more likely’, according to a new report released by Checkpoint Systems today.
