Retail reports covers all sectors of the retail industry, showing retail analysis, retail data & information published on Retail Times
DF) and the National Association of British and Irish Flour Millers (NABIM) from Global Counsel has revealed that the UK’s food and drink manufacturing sector could face a hidden ‘hard Brexit’ once the UK leaves the EU as a result
DHL, the world’s leading logistics company, today launched its latest research report on digitalization in the supply chain. The report reveals that new technologies and solutions are developing at a fast-pace and disrupting industries on multiple fronts, with supply chains
The Consumer Goods Forum (CGF) has published a new report showing that more companies are engaging with their communities on health topics. The annual Health & Wellness Pillar Progress Report highlights that last year there was a 26% rise in
Businesses that focus on customer experience have the capacity to significantly outpace their competitors, according to Adobe’s Digital Trends 2018 report. The report, published in association with Econsultancy, surveyed 13,000 marketing, creative and technology professionals in the US, APAC and EMEA
Waitrose is the highest-performing food retail company in the latest UK Customer Satisfaction Index (UKCSI). Published by The Institute of Customer Service, the UKCSI reveals customer satisfaction for the food retail sector is unchanged since January 2017 and remains above the
The UK’s rural shops have invested over £315m over the last year, introducing services like contactless payment, in-store bakeries and Post Office counters to meet the needs of customers in rural areas. The 2018 Rural Shop Report, released today by the
Nearly nine in 10 small and medium sized enterprises (SMEs) expect to be selling online by the end of next year compared to 64 per cent of SMEs who say they sell online today, according to the Q4 2017 SME
A new trend for workers to take regular breaks throughout the working day has been identified – but, according to new research, it’s not all bad news for employers and business owners. A survey of 1,000 British adults published by ElectricTobacconist.co.uk as part
People are less likely to scan Quick Response (QR) codes if they aren’t seen to fit the advert or the brand, new research from King’s Business School has found. Professor Shintaro Okazaki warns that marketers need to be aware that a
Retailers and brands cannot afford to become complacent about the strategic role that delivery plays in their e-commerce strategies according to new research. Half of all shoppers will abandon online shopping baskets if delivery choices on offer are unsatisfactory and
Retailers are not using technology as effectively as they could be and in some cases it is actually having a detrimental effect on their business, according to a new report from Searchlight Consulting. The study, entitled ‘Is Technology Clouding Retailers’
Product range continues to drive shoppers into stores, with the majority of shoppers preferring a ‘wide range of products’ over convenience, quality and store services in many cases. This is according to a new Shopper Insights Report of 2,600 European
A new report from the University of Birmingham, commissioned by Emerson to coincide with the one year anniversary of the Kigali Amendment to the Montreal Protocol, has highlighted the significant challenge facing the European retail industry as it transitions from
Mindshare UK, part of WPP, today unveils its research report, The Future of Retail CX (Customer Experience). The Mindshare Futures report identifies A key conclusion is that the store offering will become a real point of differentiation from competitors in
Strategic digital and multichannel consultancy Practicology has published its first report examining ecommerce opportunities for digital brands in China. The report highlights the continued growth of the Chinese digital economy, and the increasing importance of Chinese consumers to the global ecommerce
Speed and convenience top consumers’ motivations for choosing to shop in-store, directly impacting bricks-and-mortar conversions, a new report from PCMS, a global provider of unified commerce solutions, reveals. Original research in the ‘In Full Flight Embrace The Pace: Are You Running
Although three quarters of UK retailers (77%) believe the most successful businesses focus on delighting the customer first to drive profitability, only around half this number (39%) are talking to customers to understand their needs. These findings are published today in
A new report released today by The Economist Intelligence Unit (The EIU) looks at how the e-commerce sector in Africa is helping to re-shape both the retail sector and consumer shopping habits in the continent. Estimates as to the potential
Hammerson plc, the FTSE 100 owner, manager and developer of leading retail destinations in Europe, today launches its True Value of Retail Report. The findings highlight the sheer scale of the impact that retail destinations can have on the local economy
New research has found that when it comes to coffee, convenience is king, with 53% of UK consumers regularly buying coffee from supermarkets, 23% from forecourts and 19% from convenience stores. The survey by One Poll, in collaboration with Nestlé Professional,
The benefits to retailers of having a single view of customer (SVC) is clear. Shoppers can engage with a retailer through a wide and ever-growing range of devices — desktops, laptops, tablets, smartphones, consoles, TVs. Not to mention in-store, of
The latest report from Capgemini Consulting and the MIT Initiative on the Digital Economy (IDE) outlines the emergence of a new approach to customer experience management defined by the concept of Collaborative Exchanges (CX). Based on nearly two years of
Retailers resigned to a significant drop in footfall this year should take advantage of multi-sensory innovations to draw consumers back in-store, research suggests. A new report commissioned by Mood Media found that over 60% of retailers expect their footfall to drop
The retail industry has faced many challenges over the last 20 years but rising cost pressure, lower pricing power and the need to invest in digital transformation will test retailers’ mettle in 2017, according to Deloitte, the business advisory firm.
Eight out of 10 marketers rank point of sale as the most influential marketing channel for influencing shopper purchasing decisions, ahead of traditional channels such as TV, radio and press advertising. This shows the ongoing importance of physical stores, despite
