Retail research covers multiple sectors within the retail industry, hear from retail analysts, retail research professionals and key figures from global retail businesses
Fraud is damaging retail in the US by 1.3% or $54bn in just one year, according to the Volumatic Kount US Retail Fraud Survey 2013 which has launched in the US following success in the UK. Other key findings include:
The UK has surpassed Germany as the least difficult market for retailers to expand into while emerging economies in the East remain some of the most difficult in the world, according to EC Harris’s second annual global retail study, the Retail
Retailers are failing to adapt to the shifts in online consumption and purchasing habits despite the fact 2013 marks the first time tablet shipments are expected to bypass the number of PCs and also the year the influx of new internet enabled
Few UK shoppers buy confectionery online, according to the latest Online Shopper Intelligence report from Kantar Media Compete. It reveals only 12% of the 7m online grocery shoppers in the UK visit a confectionery related page online, and just half
In five years time almost half of all purchases (44%) are expected to involve more than one channel, new research commissioned by SAP has found. However, only 15% of consumers surveyed currently feel extremely satisfied retailers provide a consistent experience
UK shoppers prefer to shop in-store but want faster payment systems to overcome their number one gripe – long queues. That’s according to a new analysis of British shoppers’ payments habits carried out by payments company, Kalixa Group. Encouragement for
Smartphone adoption has risen to 87% among UK mums and almost half (41%) own a tablet device, according to the 2013 Mobile Mum Report from leading website for new and expectant mums, BabyCentre.co.uk. Smartphone adoption by mums has increased by
John Lewis and Primark rank as the top two retailers that consumers would most like to see open in their preferred shopping location, according to new research, commissioned by e-commerce business Webloyalty. The report, compiled by retail research specialists Conlumino,
Consumers want more choices when it comes to shopping online, more control over when and where their purchases will be delivered, and a convenient returns process. Those are the key findings of a European study of the 2013 UPS Pulse of
A quarter of British shoppers are now turning to supermarket fashion brands such as Tesco’s F&F, Asda’s George and Sainsbury’s TU, according to research by marketing expert Tradedoubler. Increasing quality, competitive pricing and easy to use online services are now positioning supermarkets as a viable threat
Price is becoming less of a differentiator for shoppers at the top four grocers, while the budget and premium ends of the market continue to grow, the latest grocery share figures from Kantar Worldpanel show. Figures for the 12 weeks ending 15 September
New figures from IMRG and Capgemini reveal a tipping point has been reached in online retail as the digitisation of the consumer has resulted in all online growth now coming from sales via mobile devices (smartphones and tablets). For the first time,
Mobile money is not living up to the hype and failing to deliver for consumers and merchants alike, according to research by MPayMe, the company behind the global mobile business platform ZNAP. MPayMe claims this is because the industry is
E-retail is set to grow by almost 50% over the next five years to be worth over £50bn in 2018, when one pound in every seven spent on retail will be made online, according to new research from Verdict. One
UK video gamers are most likely to purchase a console-based video game, and spend more on this type of game than any other, according to research findings unveiled today by WorldPay, a global leader in payment processing, risk and alternative payments.
Retailers and manufacturers are not achieving their full digital potential, according to Kantar Retail’s Digital Power Study, which benchmarks the digital performances of retailers and manufacturers. The study suggests while manufacturers consider Wal-Mart and Amazon to be digital trail blazers, they
Parents have five top requests from cafés and shops on UK high streets, according to research released today by GMI (Global Market Insite), a provider of technology-enabled solutions for global market research. Its study shows how parents of pre-school children
Figures from the IMRG Capgemini e-Retail Sales Index reveal the e-retail market returned to double digit growth in August 2013, with online sales up 18% year-on-year; double that of the growth rate in July (9% year-on-year). This was led by a return
Nearly three quarters (72%) of shoppers believe local shops should play an important role as part of the community and more than half (53%) say local shops would trade better if they were more in touch with the local community.
Frozen yogurt is picking up steam and might just require more room on the freezer shelf soon, according to new research by Mintel in the frozen desserts market. Largely due to new product releases that are spurred by consumer interest
UK shoppers have the highest emotional connection with Tesco, new research into consumer loyalty programmes reveals. The study by SAS, a leader in business analytics, and retail analyst house, Conlumino, found those retailers which have invested in customer loyalty programmes, such as Tesco, Boots UK, Marks &
The UK food and grocery market is set to be worth £206bn by 2018, which represents an increase of over a fifth (21%) from its current value of £170bn. The figures form part of IGD’s latest research, which also shows
Three quarters (74%) of UK consumers say traditional text-based keyword queries are inefficient in helping them find the right items online, with 15% of these shoppers saying they regularly encounter trouble finding what they’re looking for using keyword searches, according
One in seven shops continues to lie empty while more shops are built and leisure units take the lead in growth rates. That’s the headline news from The Local Data Company’s latest report on vacancy rates entitled Shopped Out. It
Two thirds (65%) of UK consumers have admitted to slamming down the phone in frustration when talking to a call centre, according to research by contact centre solutions provider, Aspect Software. According to the study, which spoke to 1,000 UK
