Retail research covers multiple sectors within the retail industry, hear from retail analysts, retail research professionals and key figures from global retail businesses
Consumers queue on average nine minutes in retail outlets, twice the time taken four years ago, new research by members of MSPA Europe (The Mystery Shopping Providers Association’s European chapter) reveals. Its pan-European study found current queuing times are one
UK shoppers actively advocate and promote supermarket brands to their friends and family, according to research for Starcom MediaVest Group’s SupermarketUK study. It found there are 400,000 so-called grocery groupies in the UK and Morrisons and Waitrose lead the field
Nearly a third (31%) of shoppers say they will be using discount supermarkets, such as Aldi and Lidl, more this year, according to the latest IGD ShopperVista research. This is up from 24% a year ago and is the highest
Retailers reported a further improvement in the growth of sales volumes and orders in the year to June 2012, although sales remained below the levels expected for the time of year, the CBI said today (Wednesday). In the CBI’s latest
China tops AT Kearney’s inaugural retail e-commerce index of emerging markets. The study, Online Retail: The New Frontier for International Expansion, examines the top 30 countries in the 2012 AT Kearney Global Retail Development Index and ranks the top 10
British goods are in demand with an increase in online searches by small businesses around the world, according to Alibaba.com, the online marketplace for international buyers and sellers. Alibaba reports its website experienced a phenomenal year-on-year increase in global searches
Over three quarters (81%) of retail businesses say playing music in the workplace increases staff morale, and 79% believe it creates a better atmosphere for their customers, new research from music licensing organisations PPL and PRS for Music reveals. It suggests silence in the
Latest figures from the IMRG Capgemini e-Retail Sales Index reveal British shoppers spent an estimated £6bn (an average of £117.00 per person) online in May 2012, equating to a 13% growth on the same time last year, and 5% on April
Bored and disinterested staff are working in high street shops and utilities companies, according to a new study among 2,000 consumers by the Institute of Customer Service. And, the Institute claims UK businesses may be missing an opportunity to maximise
UK shoppers redeemed nearly 340m coupons in 2011, up from 277m in 2010, according to coupon and voucher services provider Valassis. The company, which manages coupons redeemed through 85% of multiple grocery retailers, compared the volumes of UK coupons redeemed
The $2.3bn US anti-ageing skincare market has experienced substantial growth in the past five years, as women continue to clamor for the next advancement to stave off the signs of aging, reports Mintel. While the desire to find the fountain
UK supermarket sales jumped 11.3% in the week leading up to the Diamond Jubilee, latest grocery share figures from Kantar Worldpanel, published today, reveal. This meant there was an extra £213m in the tills that week, said Kantar. However, sales
UK mid-sized businesses (MSBs) are behind Germany and France when it comes to exporting outside of the EU, according to new research by GE Capital. Commenting on the findings and speaking alongside Vince Cable at summit focused on the importance
Contactless payment options are being used by only 5% of shoppers in the stores where it is available, according to a survey on behalf of IT services provider to the retail and hospitality markets, Vista Retail Support. More than one
China’s beer market grew by 29% in volume terms in the five years to 2011, to reach an all-time high total volume of 50bn litres in 2011, according to new research by Mintel. Furthermore, the market also grew 63% in
British shoppers stocked up on home baking products in advance of the Jubilee Bank Holiday weekend, according to data from SymphonyIRI Group. Online sales of home baking products, such as cake decoration, icing and marzipan, bread mixes, food colouring, pastry
Retailers are shouldering the cost of increasing online clothing returns, according to research by retail analysts Conlumino for online rewards and promotions firm, Webloyalty. Conlumino found returning unwanted clothing to UK fashion retailers reached £90.76m last year, with the majority
Sales at UK grocery retailers rose 12.5% year-on-year in the week leading up to the Jubilee celebrations (week ending 2 June 2012), according to the latest retailer performance figures released today by global information and insights firm Nielsen. This seven-day sales boost built on
Chief executives are most concerned about pressures on the economy, according to IBM’s 16th annual CEO Study, which questioned 1,700 business leaders. Presenting the findings at SAP’s Forum in London, Todd Kirtley IBM general manager, said concerns about the economy
Brazil has topped AT Kearney’s Global Retail Development Index (GRDI), a ranking of the top 30 developing countries for global retail expansion, for the second year running and Botswana has made its debut in the league. With a GRDI ranking
Despite the state of the economy, 90% of British adults are planning a holiday in 2012, up from 82% who took a break last year, according to Kantar Media Compete’s Online Shopper Intelligence Report. However, holiday cost is still a
Bounce rates on retail web sites have continued to rise as consumers become more demanding, both in terms of finding the right products and the actual experience the site provides. That’s a key finding of the latest IMRG Capgemini Quarterly
In the sixth Retail Times and Euromonitor International Retail Spotlight, Karine Dussimon, senior research analyst at Euromonitor International, explores the impact of an ageing population and single person households on the latest packaging trends Two major demographic trends shaping the global consumer landscape
Results from the latest Retail Traffic Index (RTI), which monitors the volume of shoppers in non-food stores across the UK, recorded yet more footfall lows in May 2012, with shopper numbers down by 7.5% against May last year, and down
Late payment of trade invoices is threatening the profits, growth and even survival prospects of small firms but few use formal procedures to tackle the problem, according to findings of a research report by the commercial credit referencing agency Graydon UK,
