Retail research covers multiple sectors within the retail industry, hear from retail analysts, retail research professionals and key figures from global retail businesses
New figures from IMRG and Capgemini reveal a tipping point has been reached in online retail as the digitisation of the consumer has resulted in all online growth now coming from sales via mobile devices (smartphones and tablets). For the first time,
Mobile money is not living up to the hype and failing to deliver for consumers and merchants alike, according to research by MPayMe, the company behind the global mobile business platform ZNAP. MPayMe claims this is because the industry is
E-retail is set to grow by almost 50% over the next five years to be worth over £50bn in 2018, when one pound in every seven spent on retail will be made online, according to new research from Verdict. One
UK video gamers are most likely to purchase a console-based video game, and spend more on this type of game than any other, according to research findings unveiled today by WorldPay, a global leader in payment processing, risk and alternative payments.
Retailers and manufacturers are not achieving their full digital potential, according to Kantar Retail’s Digital Power Study, which benchmarks the digital performances of retailers and manufacturers. The study suggests while manufacturers consider Wal-Mart and Amazon to be digital trail blazers, they
Parents have five top requests from cafés and shops on UK high streets, according to research released today by GMI (Global Market Insite), a provider of technology-enabled solutions for global market research. Its study shows how parents of pre-school children
Figures from the IMRG Capgemini e-Retail Sales Index reveal the e-retail market returned to double digit growth in August 2013, with online sales up 18% year-on-year; double that of the growth rate in July (9% year-on-year). This was led by a return
Nearly three quarters (72%) of shoppers believe local shops should play an important role as part of the community and more than half (53%) say local shops would trade better if they were more in touch with the local community.
Frozen yogurt is picking up steam and might just require more room on the freezer shelf soon, according to new research by Mintel in the frozen desserts market. Largely due to new product releases that are spurred by consumer interest
UK shoppers have the highest emotional connection with Tesco, new research into consumer loyalty programmes reveals. The study by SAS, a leader in business analytics, and retail analyst house, Conlumino, found those retailers which have invested in customer loyalty programmes, such as Tesco, Boots UK, Marks &
The UK food and grocery market is set to be worth £206bn by 2018, which represents an increase of over a fifth (21%) from its current value of £170bn. The figures form part of IGD’s latest research, which also shows
Three quarters (74%) of UK consumers say traditional text-based keyword queries are inefficient in helping them find the right items online, with 15% of these shoppers saying they regularly encounter trouble finding what they’re looking for using keyword searches, according
One in seven shops continues to lie empty while more shops are built and leisure units take the lead in growth rates. That’s the headline news from The Local Data Company’s latest report on vacancy rates entitled Shopped Out. It
Two thirds (65%) of UK consumers have admitted to slamming down the phone in frustration when talking to a call centre, according to research by contact centre solutions provider, Aspect Software. According to the study, which spoke to 1,000 UK
Consumer spending in the UK continued its positive momentum in August 2013, according to Barclaycard’s monthly analysis of UK spending. Barclaycard, which processes nearly half of all credit and debit card transactions in the UK, said spending grew 4.4% year-on-year in
New research from Mintel into the global functional foods markets reveals new product launches containing vitamin K2 have almost doubled (+183%) over the past five years (2008-2012). Comparatively, the better known form of vitamin K, vitamin K1, posted healthy, but slower growth
FMCG sales growths for the second quarter of 2013, aggregated across Europe, were up +1.2% year-on-year, compared to +3.3% year-on-year the previous quarter (Q1 2013), according to the latest figures released today by global information and insights company Nielsen. The 1.2% nominal value rise
Consumers are being put off making mobile payments through existing providers by security fears, lengthy sign-up processes and problems making payments outside of individual schemes, according to new research published today by Zapp. The survey of 2,000 British consumers, carried
Information Resources (IRI), a global leader in innovative solutions and services for consumer, retail and over-the-counter healthcare companies, has acquired Aztec, a leading provider of market measurement and related services for consumer packaged goods (CPG), liquor and pharmaceutical manufacturers and
The percentage of online sales completed through a mobile device (smartphones and tablets) has doubled in the space of a year according to figures from IMRG and Capgemini, illustrating just how quickly the popularity of using mobile devices for online
The latest retail data released by Ipsos Retail Performance show the UK retail recovery is still on track, particularly in the southern half of the country. The UK Retail Traffic Index showed that the number of visits by consumers to
British adults spend more than 31 hours of their lives on hold with call centres, according to the latest research from contact centre software company Aspect Software. But insight into how people spend this time has found by the time we
A fifth (20%) of Brits now buy more items online than they do in store, while a further 18% buy the same amount on the web as they do offline, according to the latest E-Commerce Index from online marketplace, Rakuten. The
Latest grocery share figures from Kantar Worldpanel, published today for the 12 weeks ending 18 August 2013, show sustained growth for Sainsbury’s throughout 2013. John Coll, director at Kantar Worldpanel, said: “Sainsbury’s has continued to grow ahead of the market
Nearly two-thirds of people (60%) believe they will regularly buy purchases via their mobile handset or other card payment methods and 48% believe they will be using fingerprint recognition systems to authorise the payment of their household grocery shop. Those
