Lockdown survey reveals how shopping habits have changed during Coronavirus pandemic
A new survey carried out by a national retailer has revealed changes in shopping habits and behaviours during the coronavirus pandemic lockdown.
Articles in category: Research
Retail research covers multiple sectors within the retail industry, hear from retail analysts, retail research professionals and key figures from global retail businesses
E-commerce travel bookings bounce back with 12% uplift in last two weeks
Bookings and transactions on travel sites have risen by 12 percentage points over the last two weeks, as consumers start planning for post Covid-19 holidays. That’s according to new data from ecommerce analytics company Contentsquare, which calls upon real-world data
Card payments accounted for half of all payments in the UK in 2019, Barclaycard reports
Card and contactless payments continued to increase in 2019, with card payments accounting for over half (51 per cent) of all payments for the first time, according to the latest UK Payment Markets report from UK Finance.
New lockdown habits here to stay: majority plan to keep spending more frequently online, finds Visa
New research commissioned by Visa shows that nine in ten Brits (89%) have used online shopping since the UK’s lockdown restrictions came into force; 31% purchasing something for the first time. The research also reveals of those that have made
Astound Commerce delivers e-commerce makeover for beauty wholesaler, Pro-Duo
Europe’s largest wholesale distributor of professional hair and beauty products, Pro-Duo, has partnered with digital commerce agency, Astound Commerce UK (ACUK), to upgrade its French and German e-commerce sites to create modern, agile and responsive trading platforms designed to increase
UK-first Covid-19 test to get retail sector back to work
Beacon Wellness is making the test available from today. Companies will be able to order tests for their employees, who will then administer the test themselves at home under the direction and supervision of a medical professional who will
UK retailers turn to digital to survive pandemic, study shows
As a result of Covid-19, two-thirds (60%) [Q13:AY17] of UK retail companies are overhauling their business strategies, with almost half (42%) [Q12A:AY5] looking to invest in digital.
New study reveals SME business owners positive outlook on remote working
Over recent years, remote working has become increasingly popular, as technology has reduced the need for a physical office space for some industries. Many employers and HR professionals also advocate this way of working as an approach to enhance the
Grocery sales in Ireland soar as shoppers adapt to life at home, Kantar reports
The latest figures from Kantar reveal that Irish take-home grocery sales rose by 25.4% during the 12 weeks to 17 May, the fastest rate of growth recorded in the past fifteen years.
Online retailers could lose £5.9bn through cyberattacks, new research shows
Online retailers could lose a staggering £5.9 billion through severe data breaches each year, based on the average cost and frequency of cyberattacks in the e-commerce sector, research reveals.
Online marketplaces ready to rally as economies look to recover from coronavirus outbreak
Online marketplaces are predicted to bounce back strongly after the coronavirus outbreak, according to new research which reveals how surging demand for online goods and services is leading to higher valuations. The Marketplaces Report, compiled by Dealroom.co, on behalf of
Craft Bakers Association (CBA) launches COVID-19 management guide
The Craft Bakers Association (CBA) has today launched a COVID-19 management guide, to help support its members through the current pandemic. The CBA represents approximately 500 bakery businesses in England, Wales and Northern Ireland - supporting a total of 3,000
Total UK online fashion orders up 115% in May, but AOV remains down, data from True Fit’s Fashion Genome reveals
The total number of UK online fashion checkouts increased significantly in May, up 115% year-on-year, according to True Fit, the leading personalisation platform for apparel and footwear retailers. However, Average Order Value (AOV) remained down compared to last year,
Quarter of 16-44 year-olds trust a TikTok influencer’s recommendations more than a friend’s
Global influencer marketing specialists, TAKUMI, today publish findings on the industry’s dynamics with a study of over 2,000 consumers, marketers and influencers across the UK, US, and Germany, on their perceptions of YouTube, TikTok and Instagram as influencer marketing channels.
One in three businesses say customer engagement is biggest COVID-19 challenge
One in three businesses say customer engagement is the biggest challenge they face during COVID-19, with the retail sector the hardest hit.
Brits get gardening – PriceRunner reports online shopping surge
For the first time in its history, the RHS Chelsea Flower Show went virtual this May, due to the physical show being cancelled because of the COVID-19 pandemic.
Royal Mail reveals UK’s delivery hotspots during lockdown – Lerwick tops list
Royal Mail has revealed the areas in the UK where residents have received the most deliveries over the course of lockdown so far. The data is based on the number of deliveries per individual address.
63% of British consumers say they will return to restaurants, bars or cafes in first month of re-opening, NPD Group reports
Global information company The NPD Group says results from its second COVID-19 British Foodservice Sentiment Study show that trust will be an important issue when foodservice operators re-open for business this summer. Almost six out of 10 respondents (58%) said
Two in five vow to stick with online even after shops reopen, ChannelAdvisor reports
Despite many UK shops now expected to reopen on 15 June, the COVID-19 crisis is driving a new wave of online consumers as two in five (42%) people say they will shop online more frequently after lockdown ends.
Additional two-week delay in opening is another blow for clothing & footwear retailers, says GlobalData
The government has set out plans for non-essential retailers to open stores from 15 June.
Despite negative short-term outlook, UK SMEs begin road to recovery, Barclaycard shows
Barclaycard Payments’ second SME Barometer found that, despite UK businesses predicting poor short-term performance, and reporting a dip in sentiment compared to last quarter, there are early signs that they have begun the road to recovery.
EE data shows huge increase in online supermarket orders during lockdown
EE today released its Mobile Network data report from February to May 2020, tracking the changing trends and habits of the UK’s most used apps and services throughout lockdown.
Whistl reveals secrets for e-tailers looking to provide call centre customer services
Whistl, the leading delivery management company in the UK, has undertaken research with a representative sample of 1000 UK consumers to understand how e-tailers can improve the experience their customers receive when using call centre support. The wide-ranging study revealed
Over 30% of UK consumers plan to spend more locally post-COVID-19, says GlobalDataGlobalData
Local retailers are set for a much needed post-lockdown boost as almost one in three British consumers say they will visit local shops more frequently than they did before the crisis, says GlobalData.
Retail sales fall by a record 18.1% in April, ONS reports
The volume of retail sales in April 2020 fell by a record 18.1%, following the strong monthly fall of 5.2% in March 2020, according to new data from the Office for National Statistics (ONS).
