Capgemini today announces the second of its holiday trends research, which shows that UK consumers are displaying caution in their spending this holiday season. The study has found that 76% of UK consumers have done less holiday shopping than usual.
Articles in category: Research
Retail research covers multiple sectors within the retail industry, hear from retail analysts, retail research professionals and key figures from global retail businesses
British consumers are beginning to see the benefits of AI when shopping and interacting with brands online, but more education is needed by companies to highlight AI’s advantages - especially about how AI can reduce customer effort. This is according
Shoppers in the capital have shown the most appetite to head to the high street for their Christmas shopping, with almost half (44%) planning to shop in-store during December. This is followed by shoppers in Northern Ireland (41%) and the
Local shops and businesses on a ‘cliff edge’ as one in 10 face permanent closure without a successful Christmas trading period, research shows
Local shops and businesses are on a ‘cliff edge’ with one in 10 (11%) facing permanent closure without a successful trading period this Christmas, according to new research by small business insurer Simply Business.
dunnhumby, the global leader in customer data science, has today released the results of its fifth Consumer Pulse Survey, which explores the impact of the pandemic on the retail sector over the festive period.
Shopper confidence has hit the highest level since February, potentially reflecting the recent news of a successful vaccine roll-out over the coming months, according to the latest IGD Shopper Confidence Index.
PwC Christmas trading predictions: all consumers want for Christmas is a special celebration at home
With lockdown lifted in England and the UK returning to tiered restrictions, most non-essential retailers have reopened their doors in time for critical Christmas trading. Despite the prospect of a scaled back festive period, new analysis from PwC shows UK
Recognising the essential role small businesses continue to play in our local communities during the Covid-19 pandemic, Brits plan to spend £6.2 billion shopping small this December. Seven in 10 Brits say they will visit local shops and businesses this
The UK industry body for Direct to Consumer (DTC) retail, The Direct Selling Association, today released new data outlining significant growth in the channel in 2020. The findings come as brands including The Body Shop and Amway spoke of record
IGD collaborates with the food and consumer goods industry to ensure faster progress on driving inclusion and diversity forward
IGD has launched its new research into inclusion and diversity (I&D) in the industry, which clearly demonstrates commitment and energy to make tangible progress but also shows that there is more work to be done.
Online retail sales growth on Black Friday was very strong this year, coming in at +38%, with the full Black Friday week (defined as an eight-day period, Mon 23 – Mon 30 November) seeing growth of +30%. That figure is
WRAP: recycling and using up food are as much a part of our Christmas routine as falling asleep in front of James Bond
Analysis by WRAP of its Recycle Now and Love Food Hate Waste websites over Christmas 2019 reveal that the UK’s commitment to recycling and preventing food being wasted intensifies during the festive season. Many households even log-on during the big
InMarket, the leader in 360-degree consumer intelligence and real-time activation, released new research on gift card purchasing ahead of the holiday season. The report, COVID-19: Gift Cards During the Holidays 2020, indicates that shoppers are spending more on gift cards,
Forty one per cent of UK grocery stores are experiencing a decline in sales volume, despite the rocket-fuelled overall growth in sales in the grocery FMCG sector, reveals new data released today from Nielsen.
Digital Black Friday sees UK footfall down 77% year-on-year, as covid sees shoppers shun High Streets
The first fully-digital Black Friday saw UK retail footfall down 77% year-on-year, as most non-essential retail remained closed during the second lockdown, the latest ShopperTrak data from Sensormatic Solutions, reveals.
Most people in the UK are looking forward to Christmas because it brings us closer to making a new start in the new year after the hardships of 2020, according to a poll for Poundland.
New research by independent media agency The Kite Factory and YouGov finds almost two in five (37%) UK consumers signed up to at least one new subscription service during lockdown (since 23 March 2020). And the prolonged lockdown measures are
New research from Klarna, the leading global shopping service, has revealed that the vast majority of people (89%) have not yet completed their shopping for Christmas 2020. The results are based on a survey of over 2,000 Klarna users, collected
New research by market research specialists Savanta has revealed that, despite uncertainty about Christmas, Britons still plan on upping their festive spending - but are ambivalent about Black Friday and Cyber Monday.
Increased compliance and pent-up demand to shop for Christmas have led to second lockdown having much less impact on consumer movements, CACI finds
The latest movement of people data from CACI and its data partner, Location Sciences, has identified that increased compliance and pent-up demand to shop for Christmas have led to the second lockdown having much less of an impact on consumer
Once a service that was kept behind the scenes, cleaning in public spaces is now proving to be the key factor in regaining consumer confidence. This is especially relevant as the UK looks forward to lockdown restrictions lifting next week.
Global marketing intelligence company, GrowByData, analyses the top Black Friday trends Black Friday sales are a yearly tradition and ritual in the retail world. Consumers await this day to do most of if not all of their holiday shopping, with
More than a quarter of retailers have increased their customer communication efforts compared to pre-COVID-19 levels according to new research, as high street stores pivot their strategies again to navigate the second lockdown.
Quality and value, and not cost savings, have remained the two biggest factors in key procurement decisions during the pandemic.
Food delivery could hit £7.1bn in 2020 – but consumers will be ready to eat out when lockdown lifts, The NPD Group reports
Global information company The NPD Group says amid the severe and unprecedented COVID-19 business pressures affecting Britain’s out-of-home (OOH) foodservice industry, the delivery channel has been a welcome success story. Comparing the January-to-October period this year with the same period