In my opinion, retail industry executives and experts give Retail Times readers their views, insights, and analysis on the latest retail trends.
Retail Express’ UKI general manager, Ed Betts, considers the challenges faced by retailers as the financial situation worsens, and how merchandising software can maintain profit margins
As inflation hits record highs across the world, few retailers or manufacturers are immune to the impact hitting their bottom line. The level of economic shock has taken most businesses beyond the point of being able to offset with efficiency
Measuring footfall across large green spaces used to be very expensive with hardware such as cameras or sensors being implemented at numerous sites. The modern, most cost-effective way to measure this footfall is by using GPS mobile phone data which
Over the past few years, there has been a seismic shift across the retail sector. There is an argument to say the changes which were accelerated during COVID were in play pre-pandemic – but the inflation pressures alongside the rise
What retailers really want from their technology providers is often overshadowed in the media and at events by the futurology or exciting but peripheral innovation. Time to focus on the basics, says Duncan Potter, CMO from Pricer
I travel down Oxford Street most days on my journey to the office and am constantly struck by two, rather obvious, things; firstly the extraordinary number of shops that are simply empty and the concomitant property management groups trying desperately
Retail Express’ CEO, Barry Grange, looks at retail digital transformation, intelligent merchandising and a data-driven approach to profitability with leaner times ahead
Managing retail staff is a specialised skill in itself - what then of part-time retail staff? Part-time employees form a sizable part of the workforce, they offer companies cost-effective solutions, a greater pool of candidates, and seasonal support. However, there
Nowadays, a robust digital strategy is a necessity for brands to survive, let alone thrive. As the digital transformation of all industries reaches unprecedented acceleration, brands must think about how they can maximise their data insights, to have a competitive
The recent announcement that beloved brand Toys ‘R’ Us will be returning to the UK market after three years was met with excitement by many up and down the country, after it completely ceased trading in the UK in 2018.
In 2021, 1,442 independent retailers in the UK were forced to close after facing a brutal combination of challenges including lockdowns, supply chain disruption, inflation and fuel costs. Those remaining had to innovate to stay afloat, but this marked the
It might sound like the preserve of tech and IT whizzes, but data science – simply put, the act of extracting meaning from data - underpins a lot of the progress on sustainability when it comes to retail technology.
As the retail sector continues its fragile recovery from Covid-19, many business owners will be mulling over whether their current premises will meet their post-pandemic needs. Some more fortunate businesses may have seen growth and therefore need a larger business
THG Ingenuity powers THG’s own brands such as Myprotein and Lookfantastic and provides a fully integrated end-to-end e-commerce platform for third party clients and partners.
We’re on the countdown to Black Friday 2021 - an event that has become one of the defining moments in the UK retail calendar and this year, it’s more important than ever.
The best way to prepare for what is looking like an increasingly turbulent peak shopping season is by supporting frontline staff to boost their performance and deliver a great experience to customers, says Fabrice Haiat, CEO and co-founder of YOOBIC
We can probably all name great leaders that we aspire to emulate, the people we read about, listen to, or – if we’re lucky – work alongside. But what is it that makes them great leaders? It might be their
From raw materials to final destination logistics, supply chains are under more pressure than ever before. Whether retail, food manufacturing, pharmaceutical or beyond, the drive towards more transparent and sustainable operations is taking absolute precedence.
By Justin Floyd, CEO of RedCloud
Two decades ago, it was a rare thing to find women working within supply chain operations.
Say the word ‘sustainability’ to someone, and their immediate thoughts may gravitate towards initiatives around the environment. This connection is hardly surprising considering the increased awareness among consumers to do more for the planet. In fact, 68% of highly empowered
By Chris Griffiths, managing partner – customer experience, REPL Group, part of Accenture
By Mike Barclay, senior director of European operations for MoEngage, an insights-driven customer engagement platform
By Nils Zündorf, Amazon expert and managing director of the largest European Amazon agency, factor-a The pandemic’s effects on customer behaviour in 2020 lead to significant changes in the e-commerce world. With increases in online sales of over 30% compared to
As 2021 offers hope for a return to normal life, high streets and town centres will become a focal point for everyone looking forward to safely getting together with friends and families again. Andrea George, director of town centres at
