Opinion time is the voice of retailers & retail industry figures, find out what they have to say here on Retail Times
Following the news that Zara has started charging for returns made by post or collection pointMark Hook, VP brand & PR at Brightpearl, says: "Returns cost approximately £60bn in the UK yearly, £20bn of which is generated by items bought
I travel down Oxford Street most days on my journey to the office and am constantly struck by two, rather obvious, things; firstly the extraordinary number of shops that are simply empty and the concomitant property management groups trying desperately
Retail Express’ CEO, Barry Grange, looks at retail digital transformation, intelligent merchandising and a data-driven approach to profitability with leaner times ahead
The retail industry is chronically understaffed. Although there is no magic cure to such endemic problems – IoT and real-time data can help fill the gaps, says Sam Roberts, sector director at mpro5
Managing retail staff is a specialised skill in itself - what then of part-time retail staff? Part-time employees form a sizable part of the workforce, they offer companies cost-effective solutions, a greater pool of candidates, and seasonal support. However, there
Non-alcoholic beverages have been on the rise over the last couple of years, no longer exclusively for pregnant women or designated drivers, and are set to be huge in 2022. As we look forward to those summer months, non-alcoholic drinks
As we emerge from the pandemic, so to have the new hobbies and interests we discovered. Whether it’s a love for baking banana bread or taking up a new sport, we’ve all now got a desire to do more with
Customer experience industry expert Jill Spencer reviews the key challenges for brick and mortar based businesses and how they can ensure they’re front-and-centre in the hearts and minds of customers
As a brand, Papa John’s goal is continued expansion.
If you are looking to set up a new online casino in the UK, there are a few things that you need to know.
Gordon Polson, chief executive of the Federation of Bakers has written to the Rt Hon George Eustice MP, Secretary of State for Environment, Food and Rural Affairs, calling for action on the pressing issues facing UK bakery businesses, due to
As we’ve explored in previous articles, the concept of sustainability is far broader and multifaceted than simply the environmental element, spanning instead the ‘five capitals’ of natural, human, social, manufactured and financial capital. By understanding this, sustainability leaders will be
The Spring Statement delivered some relief to families and small businesses – but forgot to acknowledge the post-pandemic struggles of our hospitality sector. To put this into perspective, in 2020 alone, UK Hospitality quarterly sales tracker estimated a loss of
The rise in card fees has come about following the UK’s departure from the EU, which ended a long-standing regulation that previously capped the fees that card issuers could charge. This has resulted in card issuer fees being increased by
Design, layout and infrastructure of traditional c-stores may more resemble that of Pret-A-Manger than Chipotle Mexican Grill, advise James Owens of HFA Architecture and Engineering and Joseph Bona of Bona Design Lab
Product information has become increasingly important in retail over recent years, with its criticality growing further as the pandemic accelerated the shift to online shopping. However, many retailers still struggle to correctly store, manage and understand this data, and are
The convenience store/newsagents chain McColl’s is reported to be on the brink of collapse. It’s the largest Post Office provider in the UK, and host to hundreds of Amazon lockers and CollectPlus collection points. This makes it a vital part
Working with fresh produce presents several challenges for grocery retailers, especially when it comes to display and storage. The aisles need to look attractive to live up to the customers’ expectations. At the same time, the display solutions need to
Ubamarket discusses the appetite for low cost grocery deliveries sweeping the nation
Brick-and-mortar retail leaders are posed for another challenging year. Aside from competing with e-commerce companies, hiring issues are intensifying within the workplace around the globe. In the past, one solution to businesses struggling to retain employees has been the use
With experts predicting everything from robot repair shops, bug burger bars and virtual reality travel agents, Sara Jones, partner and client services director at creative agency Free The Birds, considers the future opportunities for high street retailers
More and more people are choosing a gaming laptop - even if they don't game. Read on to find out if a gaming laptop could be suitable for work as an engineer
Now that travel is becoming possible again, brush up on important information about visas to different countries and rules for travelling abroad
With its 27% growth, the UK e-commerce market has significantly contributed to the global growth rate of the industry. A growth that should continue over the coming years.
The home delivery expert ParcelHero says UK businesses had lost over £250bn to Covid and an equal amount to Brexit by the end of 2021, but the Brexit tally is now rising faster.
