Articles in category: Comment

The comment column is for retail professionals to have their say. Whether responding to published opinion, reacting to or challenging reports or commenting on retail trends and predictions this is where you can gauge sentiment on all sorts of retail focussed topics.

UK seeks to stimulate economic and digital growth with investment

According to research, if digital investment is maintained, GDP could be £74 billion higher by 2025, £127 billion higher by 2030, and £232 billion higher by 2040.

In my opinion: businesses must reframe retail sustainability with the five capitals

Say the word ‘sustainability’ to someone, and their immediate thoughts may gravitate towards initiatives around the environment. This connection is hardly surprising considering the increased awareness among consumers to do more for the planet. In fact, 68% of highly empowered

ESW: the rise of D2C and why brands need to act now

In a well-ordered world of intermediaries where everyone is making a reasonable margin, brands might never have considered going direct to consumer (DTC), but the old order is crumbling, making DTC a business imperative, and the fastest and most effective

How retailers can use personalisation to compete with Amazon

E-commerce expert Alexander Graf explains why Amazon’s astonishing figures shouldn’t make retailers despair—but start getting personal

British grown apples, strawberries, carrots and pumpkins could seen be extinct, experts warn

Agriculture and conservation experts have warned of the threat of extinction of some of the UK’s best-loved crops, predicting that we are on the brink of a biodiversity crisis because of our dwindling population of pollinators - such as bees,

In my opinion: how retail can create a seamless journey between online and offline

By Chris Griffiths, managing partner – customer experience, REPL Group, part of Accenture

Retail return of the high street: how digital concepts will enhance traditional retail

Will Broome, founder of Ubamarket, discusses the ways in which hybrid models of retail could be the saviour of physical retail

The benefits of remote work for employers and employees

Remote work offers health benefits, a productivity increase, higher job satisfaction and more. Learn more about the advantages of online work here.

Five things retailers need to know about Google’s Core Web Vitals

Without question, the pandemic accelerated retail’s digital transformation. The fact that online giant Asos now owns the once seemingly invincible high street brand TopShop is a stark reminder that there is no going back to the ‘old normal’. The competition

The state of retail – summer 2021, in the UK

As March is fading away and June is slowly arriving, change is in the air in Britain. When you look around, you are likely to see the return of shoppers strolling through the streets. We have known for a while,

Tens of thousands of convenience stores are about to become intelligent data hubs

We tend to think about digital transformation from a 30,000-foot view — the fundamental ways that new technology like AI will reshape the way we live and do business. But what about the 30-foot view? What does digital transformation look

Under the spotlight: the business behind casino games

Whether you’re planning your regular visit at an online casino or you haven’t ever played a game, there is no denying that the gambling industry is big business. People have been placing bets, gambling on big events, and enjoying competitive

Customer centricity: understanding consumer needs is key to success

We are all aware of the profound transformation that has occurred within the retail sector over the past 18 months. The pandemic and successive lockdowns have disrupted the norms of consumer demand and accelerated an already well-established shift towards digital

How reliable insights lead to a loyal customer base

We all crave human interaction, especially as we navigate our way through the through the post-lockdown world. Who doesn’t miss being recognised by your favourite barista and being greeted with “the usual?”. In today’s world, this applies to online just

Lack of industrial development hindering last-mile logistics boom, says Turley

The predicted boom in last-mile logistics and the ongoing growth in online retailing could be hindered by inadequate planning policy, according to planning and development consultancy Turley.

Tosca offers three steps to reduce waste in your supply chain

Waste takes many shapes in a retail operation, be it discarded packaging, damaged food, time spent on unproductive practices, or mileage wasted on carrying half-full loads. It is damaging from an environmental as well as business perspective, so it is

Has the tenant eviction ban gone too far? 

In the latest Spring budget, the government announced an extension to the existing ban on commercial evictions in England until June 30th in a bid to provide breathing space to businesses struggling to stay afloat. Around 49% of hospitality workers

Tosca UK has supply chain tips for growing globally and thriving locally

Choosing a supply chain partner for reusable packaging solutions and pooling is a significant consideration for many businesses, as the level of support partners provide can be a key contributor to overall performance. It is a relationship built on trust.