Under the spotlight: Amazon takes up residence on main street
Andy Morris, head of retail at the Egremont Group, reports on his visit to the Chicago Amazon store
Articles in category: Comment
The comment column is for retail professionals to have their say. Whether responding to published opinion, reacting to or challenging reports or commenting on retail trends and predictions this is where you can gauge sentiment on all sorts of retail focussed topics.
Sadiq Khan’s “open-all-hours” vision of London means supply chains must adopt a “little and often” stocking system, says Crimson & Co
Crimson & Co, the industry leading end-to-end supply chain and management consultancy, comments on Sadiq Khan’s plans to transform London at night Following the London mayor’s unveiling of plans to transform the city, management and supply chain consultancy, Crimson & Co,
Tesco pioneered e-commerce a decade before Amazon was born, says ParcelHero
Many UK consumers think of Amazon pioneering ecommerce, leaving UK brands slow to catch up. But the e-commerce delivery expert ParcelHero says Tesco’s launch of UK nationwide deliveries before Amazon is no surprise; as Tesco was the first company ever
Millennials forcing change in retail digital technology, says Moving Tactics
Imagine walking into any leading retail store, quick-service restaurant (QSR) or banking institution and not being directed, informed or entertained via digital signage? It is a positive reflection of the industry that the days of being communicated with via poster
Customer engagement via mobile devices is essential part of business strategy, says Apple mobility partner WWT Asynchrony Labs
This week marks 10 years since Apple first put the iPhone on sale, a decade in which the device has wrought tremendous change in every sector from retail to banking. Derided on its launch, the device sold over 270,000 units
Unconventional solutions to an unconventional new world order: an open letter to the world’s retailers and brands
After 23 years, Amazon has finally made the inevitable move into physical retail with the purchase of Whole Foods Market. The implications for the future of retail can’t be understated. The world of e-commerce has thrived on the diversity of
Today’s high street retailers need to be changeable, says Egremont Group consultant
Today’s high street retailers need to be changeable, says Egremont Group consultant
FMCG suppliers need to become master storytellers to succeed with grocery retailers, says Bridgethorne
With retail multiples looking to downsize their ranges, especially in the context of cost price negotiations prompted by recent currency fluctuations, FMCG suppliers need to become master storytellers to remain competitive. Category and shopper management specialist Bridgethorne is urging suppliers to
In my opinion: travel retail is a missed opportunity, suggests Tax Free World Association
Erik Juul-Mortensen, president of leading duty free and travel retail trade body Tax Free World Association, discusses the importance of technology within the travel retail sector When the two sectors of ‘travel’ and ‘retail’ come together, the combination is a
Data analytics is critical to stock management, says SAS head of retail centre of excellence
By Andrew Fowkes, head of retail centre of excellence, SAS UK & Ireland Success in the retail space boils down to one simple function: the conversion of sales. However, retailers can only do this if they have stock readily available on
UK consumers refine their palate in favour of specialty gin and flavoured ciders, ONS basket of goods shows
Paul Martin, UK head of retail at KPMG, comments on changes announced to the basket of goods and services used by the Office for National Statistics (ONS) to calculate consumer price inflation
Morrisons’ plans to recruit more British suppliers highlights supply chain risk, says Cranfield economist
Morrisons' plans to recruit 200 more British suppliers, following the revelation that only just over half the food eaten in the UK comes from local sources, signals the growing global supply chain risk; partly as a result of 2016’s political
Intelligence Node has the smart retailer’s guide to getting safely to the other side of 2017
Intelligence Node’s Sanjeev Sularia predicts the major technology changes that will hit the retail sector over the next few turbulent months
Growth in online purchasing underpins need for greater shopper understanding in 2017
Figures published towards the end of 2016, which showed that one in four non-food purchases were made online in November, underlines how commercially important it will be this year for brands and suppliers to gain a better understanding of shopper
Tryzens tips five e-commerce trends retailers should watch out for in 2017
This week the BRC and KPMG reported that online sales of non-food items grew by 8% year-on-year in January 2017, taking with them an increasingly higher proportion of the sales in comparison to the high street. Andy Burton, CEO of e-commerce
Car poised to be consumer electronics’ fifth screen, says Futuresource Consulting
As consumer attitudes to car ownership and driving begin to shift and technology companies shape the roadmap for autonomous vehicles, the global in-car entertainment (ICE) hardware market is on track to reach $36 billion by 2021 according to a new
Tableau tips six top trends in retail analytics for 2017
Business intelligence practices are changing quickly across the retail industry. The result? Leading retailers are prioritising analytics programmes more than ever. Increasing numbers of retail and consumer-goods companies are opening up their data to executives and front-line employees to improve
Bringing a sense of theatre back to retailing: Egremont Group offers customer engagement lessons from the NRF
By Andy Morris, head of retail, Egremont Group Walking around the NRF this year it was difficult not to be impressed by the huge array of technology on display. From AI, to VR headsets, to companies promising to 3D print ‘concept
FMCG suppliers need to plan how rise to challenge of Tesco’s Booker deal, says Bridgethorne
The announcement that Tesco is to complete a £3.7bn deal to buy Booker Group, the UK’s biggest food wholesaler, presents both a challenge and an opportunity to FMCG suppliers hoping to benefit themselves from the consolidated organisation, according to category
Tesco Booker merger is intelligent combination of unique, large-scale, highly capable businesses, says Kantar Retail
Tesco's merger with Booker is an intelligent combination of unique, large-scale, highly capable businesses, say Ray Gaul, vice president of research and analytics and Simon Johnstone, senior analyst
Strong supermarket performances show benefit of getting under the skin of changing shopper behaviour, says Bridgethorne
The successful performance of the retail multiples over the Christmas period demonstrates the value being gained by suppliers and retailers alike in better understanding the changing nature of shopper behaviour and requirements. Category and shopper management specialist Bridgethorne points to Sainsbury’s
The customer feedback loop: using feedback to optimise the retail environment
Retailers can optimise the retail environment by using a customer feedback loop, says PayPoint Benefits of a happy customer base Customers are the most valuable asset of every business, particularly in the retail environment where maintaining strong and positive relationships is important
Retailers should sync online/offline shopping experience to improve sales, says Appirio
Justin Anderson, GM EMEA at cloud consultancy firm, Appirio has guidance on how retailers can engage customers through their employees in order to ensure strong sales growth
Adobe tips voice, AI and timely personalisation among top marketing trends for 2017
John Watton, EMEA marketing Director, Adobe, has a clutch of 2017 marketing predictions
Emotional experiences, data security and big data will be key areas of retail focus in 2017, says Capgemini Consulting UK
Gagandeep Gadri, VP, head of customer experience & analytics, Capgemini Consulting UK, has three top retailer predictions for 2017
