Retailers already buffeted by fierce competition, fickle shoppers and 24/7 complete price transparency face even more daunting challenges in the pandemic era. A recent DemandTec-commissioned global study polled shoppers in Brazil, France, Germany and UK and the U.S. and confirmed
Articles in category: Opinion Time
Opinion time is the voice of retailers & retail industry figures, find out what they have to say here on Retail Times
Digital technology might be advancing at a significant rate but that doesn’t mean print is dead. In fact, it still holds a great deal of value for retailers and businesses alike and can even be used to complement your digital
In recent months, more and more businesses have embraced digital than ever before in an attempt to claw back some revenue from factors such as store closures and physical restrictions. And, as a result, an omni-channel approach has never been
What More UK, the Lancashire housewares manufacturer that exports to 75 countries around the world, has today come out in support of the Great British shopkeeper. In a statement issued by company bosses, the firm acknowledges the 1600 plus independent retailers
If the retail industry wasn’t having a tough time of it before the pandemic - it certainly is now. With once household names like Marks and Spencer and John Lewis announcing store closures in the wake of Covid-19, it seems
Walking down almost any high street in the UK today is a walk that inevitably goes past empty buildings and fading shop fronts, with many major chain retailers and independents alike having closed their doors in recent years. The UK
Dealing with discounting – how to prepare for peak trading to ensure demand and margins are optimised
For many retailers, markdowns are just another word for write off, when there is a better way to stop them happening in the first place.
Temporary workers could make a difference to Covid-19 workforce planning, says digital staffing platform
New research released indicates temporary work is set to surge, as a quarter of firms rethink the role agency workers have in their business. As retailers struggle to effectively plan in the wake of a worsening pandemic, Kit Glover, UK
Bakers Basco boss warns of tensions in bakery supply chain if panic buying reaches pre-lockdown levels, as possibility of second UK lockdown looms
Paul Empson, general manager of Bakers Basco, which supplies and manages an industry-wide bakery equipment solution for the UK’s biggest plant bakers to deliver bread and other morning goods across the country each day, is warning the general public to
An insight into buying during the lockdown - challenges, solutions and anecdotes by Dani Taylor, buying director at Cox & Cox
As UK supermarkets begin limiting sales of some items as the numbers of Covid-19 cases rise, logistics expert Dr Jonathan Owens, of the University of Salford Business School, argues stockpiling is unnecessary.
Future of grocery shopping will be determined by customer experience in a post-COVID market, says Kooomo
The Big Four supermarkets (Tesco, Sainsbury's, Asda and Morrisons) are having to further enhance their customer experience (CX) and delivery capabilities in response to increased demand for e-grocery services and to prevent Amazon taking further market share. This is according
Be present on as many platforms as possible. Although high street footfall is down, online traffic is up! Ensure that your business is active on as many platforms as possible whilst keeping a consistent look & feel to your content.
The changes that COVID-19 has caused in rapid succession make it hard to slow down and think about just how to approach a retail landscape and a world that will never be the same.
New Covid-19 laws announced today will alter retail landscape once again, says appointment scheduling platform
Following Boris Johnson's announcement that it will now be obligatory for all retail staff to wear masks and that all COVID guidelines in shops will now become law with large fines issued to those not adhering, Hayley-Jayne Cone, chief customer
Commenting on the Government’s planned introduction of a 10pm closure order and compulsory table service for on-site sales across England, Kate Nicholls, UKHospitality CEO, commented: “These restrictions will come as another crushing blow for many hospitality businesses struggling to recover
Stockpiling mindset must be nipped in bud as demand for supermarket online delivery surges, says logistics expert
Logistics expert Dr Jonathan Owens, of the University of Salford Business School, comments on the increased demand for supermarket online deliveries as the number of Covid-19 cases rise. Dr Owens said: “The second wave of increased Covid-19 infections appears to
If you take the time to look up in any retail space, you’ll more than likely see similar ventilation systems wherever you go. This will usually consist of some spiral ductwork and industrial diffusers. There’s nothing wrong with this, it
If the decline of physical retail was a hot topic before Covid-19, what are we to make of the headlines now? For every story of resilience and optimism, there are countless more of closures, redundancies and disappearing brands. Retail’s transformation
Although changing consumer patterns are inevitable, a luxury retail expert warns that their current trajectory is a particular cause for concern for the fashion industry. Robert Lockyer, CEO and founder of Delta Global, a packaging provider for luxury fashion retailers
Over half of the UK population owns a pet, and according to Kennel Club figures, pet registrations have soared by a quarter over lockdown. With companion animal ownership booming in recent months, retailers have a prime opportunity to showcase pet
Taking on temporary jobs could give people the best chance to secure longer term employment.
Black Friday is without a doubt one of the biggest dates in the retail calendar, and this year will be no exception. As the industry continues to try and react and adapt to the COVID-19 pandemic, 2020’s Black Friday weekend
British Safety Council calls on Government not to pressurise employers to get workers back into the office. If people can work from home, they should have the choice to work from home: for the sake of people’s health, wellbeing and
Free shipping proves vital as nine out of 10 shoppers say no delivery charge is key to spending more, says ParcelHero
Nine out of 10 shoppers say free delivery is their number one incentive to spend more, reveals new research conducted by the e-commerce delivery expert ParcelHero. Orders with free shipping are also 30% higher on average than those with delivery