What sorts of injuries result in legal claims?
In the eyes of the law, a personal injury that can be raised as a valid claim only has to fall under a simple condition - proof that the pain and suffering of the person or persons resulted from the
Articles in category: Opinion Time
Opinion time is the voice of retailers & retail industry figures, find out what they have to say here on Retail Times
How to enhance the customer’s digital experience from search to sale
Many companies were engaging in digital transformation before COVID-19 hit, doing so to meet changing customer expectations and business needs. But leaders saw the pace of their digital journey accelerate dramatically during the pandemic in order to keep up with
Five gifts not to give your customers this Christmas
It’s the most wonderful time of the year. But it’s also the most hectic time of the year for shoppers and this year is no different. In fact, consumers are delving deep into their pockets with the average person set
Retail 2022: looking ahead and what to expect
Lucia Juliano, head of CPG research at Toluna, outlines what the retail industry can expect in 2022 and what retailers need to know so that they can deliver a better customer experience and on their brand promise
Retailers and couriers brace for a 17% surge in deliveries as High Street visits tumble, says ParcelHero
The home delivery expert ParcelHero says online retailers and couriers are experiencing a 17% surge in late gift deliveries to save Christmas. The rise comes as shoppers deserted the High Street last weekend in the face of the Omicron surge.
Kalibrate makes six top location intelligence predictions for 2022
By Dave Huntoon, managing director at Intalytics, a Kalibrate company
Product-led growth: how to keep the customer satisfied
After one of the most challenging periods on record, retailers need to be ready for the growing shift towards product-led growth in 2022, but how should they go about it and why has it become so important? Here, Malte Scholz
Return to the high street – how UK retailers can bring together online and in-store
The recent announcement that beloved brand Toys ‘R’ Us will be returning to the UK market after three years was met with excitement by many up and down the country, after it completely ceased trading in the UK in 2018.
Retaining precious staff this festive season (and beyond)
Grappling with a range of concerns from financial pressures to workplace aggression to having to enforce Covid restrictions, British retail workers are leaving their jobs at an alarming pace. In fact, a study out last November on stress and mental
If retailers and brands fall behind with technology innovation, they will not stay relevant, Amplience says
Amplience, the leading commerce experience platform for high scale, high growth brands and retailers, says that for retailers and brands to compete and stay relevant in the year ahead, eCommerce decision makers must embrace open tech ecosystems and recognize the
In my opinion: 2022 will be the year of the digital high street, says Ankorstore
In 2021, 1,442 independent retailers in the UK were forced to close after facing a brutal combination of challenges including lockdowns, supply chain disruption, inflation and fuel costs. Those remaining had to innovate to stay afloat, but this marked the
How can data science underpin and accelerate progress on sustainability?
It might sound like the preserve of tech and IT whizzes, but data science – simply put, the act of extracting meaning from data - underpins a lot of the progress on sustainability when it comes to retail technology.
Lottery jackpot winners contribute to economy, but so do retailers selling the tickets
Despite several economic interruptions over the last year, the global retail industry has produced impressive numbers, especially as sales from online retail stores have steadily increased, moving from $1.34 trillion in 2014 to $2.84 trillion in 2018. Yet even as
E-commerce and rise in consumerism will create almost 40,000 extra HGV trips a day by 2025, inhibiting attempts to reach net zero emissions, says top economist
A leading economist has revealed that the unrelenting rise of e-commerce, will create an additional38,885 extra HGV round trips per day by 2025. These extra vehicles could take up one lane of the motorway from London all the way
Commercial leases – what to understand before you sign
As the retail sector continues its fragile recovery from Covid-19, many business owners will be mulling over whether their current premises will meet their post-pandemic needs. Some more fortunate businesses may have seen growth and therefore need a larger business
Brands and retailers are waking up to the realities of the Plastic Packaging Tax, says ecoveritas
Packaging data specialist, ecoveritas, has shared its perspective on how retailers and brands are responding to the incoming UK Plastic Packaging Tax, and believes many are only now appreciating the potential impacts to their supply chains.
Home and away: how to win at promotions everywhere and reward customers
Current promotions management strategies are obsolete in a world where retailers are now trading across more and more channels, territories and devices. Robin Coles, EMEA managing director of XCCommerce brings the story up to date
Why it works: when the fitting room becomes your home – giving customers convenience, comfort and independence
French lingerie brand Etam is using digital ID technology from Avery Dennison Smartrac to make every item ‘digital’ so customers can try lingerie at home, avoid queues in store and get video content to learn more about the sustainable origins
‘Once in a lifetime’ opportunity for frozen food, says BFFF president
The frozen food industry has a ‘once in a lifetime’ opportunity to grow sales and help cut carbon emissions according to Ian Stone, president and chair of the British Frozen Food Federation (BFFF).
How can retailers master the personalisation spectrum to drive success?
THG Ingenuity powers THG’s own brands such as Myprotein and Lookfantastic and provides a fully integrated end-to-end e-commerce platform for third party clients and partners.
Retailers urged to ensure loyalty is the lasting legacy of Black Friday
We’re on the countdown to Black Friday 2021 - an event that has become one of the defining moments in the UK retail calendar and this year, it’s more important than ever.
10 essential fleet solutions to improve ROI
To get the best results, you need to push your fleet business to its limits. Tweak the system to your liking and see how you can get the best returns. Fleet tracking system specialist Rideshur has produced a 10-step strategy
Warning retailers: mind the gap – before your customers fall through it…join Critizr’s new webinar, hosted by former John Lewis CX director, to find out how
By Hazel Morton, head of marketing UK, Critizr Has the word ‘proximity’ cropped up in your 2022 planning meetings yet? Thought so. But what does retail’s favourite new buzzword actually mean? In the dictionary, it’s nearness in space, time or
Tosca highlights the advantages of pooling reusable plastic pallets
Pooling pallets rather than owning them is increasingly being seen as an attractive option in today’s current market conditions. With the cost of wooden pallets being at their highest ever, and continuing to increase, pooling reusable plastic pallets enables growers,
Key insights on crypto lending websites
Cryptocurrency can be an excellent investment that offers investors the chance to make a profit from any increases in its price when they sell the coins at a higher price than they bought them for. Digital currencies also have another
