Opinion time is the voice of retailers & retail industry figures, find out what they have to say here on Retail Times
Retailers can increase the conversion rate of e-commerce, grow their revenues and improve shopper loyalty if they personsalize the customer journey, argues Teresa Sánchez-Herrera, marketing manager of Retail Rocket Leading e-commerce retailers recognise the value of personalizing the customer journey
In the fast-evolving world of retailing, it's all too easy to become preoccupied with the notion of e-commerce and digital sales. While there is good reason for this, however, such an approach ignores the rise of omni-channel retailing and the role
A Perry & Co (Hinges) Ltd, a leading independent, family-owned British manufacturer and supplier, is reinforcing its market-leading position with the introduction of three new stylish door furniture collections named Horizon, Vision and Old Hill Ironworks. The new ranges are
Channie Mize, general manager for retail at Periscope By McKinsey, gives her thoughts on the key trends at NRF’s The Big Show 2018
Christmas shopping has changed significantly in the last few years. Consumers are now choosing to avoid the biting cold and high street crowds, and instead take the bulk of their festive shopping online. Traditional visits to see the Christmas lights,
Ian Tomlinson, founder of RetailStore, gives his predications of what will be hot trends for retailers in 2018
No matter the type of business you’re in, every office needs equipment. However, for a new business just starting out, setting up an office and establishing a professional working environment can be a challenge. With such an array of choices
The sales have started and as unsold stock piles high in backrooms across the UK, cloud EPoS innovator Ian Tomlinson of RetailStore argues that there is a simple solution to the mass problem of dead stock
With forecasters predicting that rising inflation could steer Christmas shoppers away from premium food and drink products this year, FMCG suppliers are being urged to draw on insights of what influences and motivates their shoppers as part of their commercial
It is a fascinating time in the motor trade industry right now with some startling statistics that reflect what is happening in a broader sense in the UK. The economic and political climate in this country has created a storm
November 23rd 2012 - the day that Black Friday became a seminal date on the UK retail calendar. In five years this US exported phenomenon has altered the mindset and spending of the consumer, and the focus and marketing strategy
Every retailer I meet these days insists they want to be data-driven, but the reality on the ground is very different. Depending on whose research you trust, adoption rates for business intelligence (BI) and analytics range from 21 - 32
By André Hordagoda, co-founder, GoInStore Over the last five to 10 years we’ve all witnessed the changing face of the retail store. The early signs were evident; Abercrombie and Fitch, with their dimly lit and beautifully curated ‘theatres’, staffed by model-esque
VoiceSage’s Lee Trenam discusses why naive AI hype will hamper the reception of this useful technology
What is PPC? Pay-Per-Click advertising is a form of online advertising in which you pay a certain fee each time someone clicks on one of your ads. In simple terms, if you create ad copy that contains the word “summer
A new experiential retail approach, dubbed Retailtainment, is now an essential requirement, argues Ian Tomlinson, CEO RetailStore
A unique psychological study from Avery UK has revealed just how much labels really matter when it comes to consumer decisions and customer loyalty. The in-depth research focuses on how retailers and e-commerce businesses can have power and influence using
With retail increasingly becoming a data-driven business, Paul Milner, marketing director of Displaydata, explains why Electronic Shelf Labels (ESLs) are becoming familiar features on grocers’ shelves as they look to price in more strategic, agile and profitable ways
Within the four walls of most major retailers, customer feedback is predominantly categorised as ‘complaints’. As customers, we sometimes fall into the same trap in our own communications, because it is the vernacular used. But it isn’t only complaints. It is feedback, which includes the
Established in 2012 by Ben Francis whilst still at school, Gymshark has grown from a screen printing business in a garage, into one of the fastest growing and most recognisable global fitness brands. The Bromsgrove, Worcestershire-based online retailer currently employs 85
Andy Morris, head of retail at the Egremont Group, reports on his visit to the Chicago Amazon store
Crimson & Co, the industry leading end-to-end supply chain and management consultancy, comments on Sadiq Khan’s plans to transform London at night Following the London mayor’s unveiling of plans to transform the city, management and supply chain consultancy, Crimson & Co,
Physical retail spaces are a vital link in modern, omni-channel retailing but how can you maximise their returns? Kimberly Goldsworth, VP marketing, Prism Skylabs, helps answer this burning question Goldsworth: maximising retail space
Last year Amazon launched its first bricks and mortar store in Seattle. Earlier this year, the e-tailer was reportedly looking to set up its first Amazon Go convenience store in London. With in-store sensors linking to shoppers’ mobile apps, customers’
Many UK consumers think of Amazon pioneering ecommerce, leaving UK brands slow to catch up. But the e-commerce delivery expert ParcelHero says Tesco’s launch of UK nationwide deliveries before Amazon is no surprise; as Tesco was the first company ever
