Why it works is a feature opportunity on Retail Times, which enables companies to profile their businesses to our executive retail-based readership. The column provides an opportunity to highlight a specific service or area of expertise and, critically, illustrate why it works. The Why it Works pieces are especially well suited for showcasing retailer case studies of the service or area of expertise in action.
As fears over coronavirus fuel a sudden spike in contactless transactions, Rob Crutchington, managing director of Encoded, explores the vital role of IVR or Interactive Voice Response to deliver fast, secure card payments that boost agent performance and customer confidence
Every year, retailers worldwide are left counting the cost of shoplifting and the entire industry reports losses in excess of $100 billion annually.
Over the past few years – as the general population has increased its awareness of the environmental issues at large in society – retailers have had to adopt a greater ‘eco stance’ in the quest to attract customers and protect
Global floorcare market leader Vax is enjoying huge growth in its ‘direct to consumer’ e-commerce channel, because of very low overheads and bigger margins
Expanding their market share is the ultimate goal of retail businesses all around the world. There are plenty of marketing tactics that companies can employ in order to do this, including reaching out to new audiences in other languages through
US teledentistry giant SmileDirectClub officially opens for business today to bring affordable and accessible clear aligner therapy to the UK. SmileDirectClub will open nine SmileShops in London, Manchester, and Birmingham, with the first opening in Hammersmith, Oxford Circus and Tower Bridge in London, and Crossway in Birmingham. SmileDirectClub will
In today’s competitive retail landscape, ensuring absolute efficiency is critical to survival. Both on and off-line, retailers face constrained budgets, rising customer expectations and more pressure via ‘click and collect’ requests, ‘buy to returns’ and a big push for same
When you turned on a tap at home this morning, it’s unlikely you will have given any thought to who made it never mind the mechanics that contribute to its functionality. And, while your interest in those often under-appreciated domestic
For many ambitious, innovative, smaller manufacturers, supplying to national supermarket chains is something of a Holy Grail, a game-changing relationship which allows them to scale up to undreamt heights.
Online retailers can take a leaf out of the retail sector’s book and provide a personalized shopper experience to drive sales and win loyalty, says Teresa Sanchez-Herrera, Marketing Manager of Retail Rocket
Why it works: retailers can benefit from a shared logistics platform, says ArrowXL
Retailers can increase the conversion rate of e-commerce, grow their revenues and improve shopper loyalty if they personsalize the customer journey, argues Teresa Sánchez-Herrera, marketing manager of Retail Rocket Leading e-commerce retailers recognise the value of personalizing the customer journey
A Perry & Co (Hinges) Ltd, a leading independent, family-owned British manufacturer and supplier, is reinforcing its market-leading position with the introduction of three new stylish door furniture collections named Horizon, Vision and Old Hill Ironworks. The new ranges are
A unique psychological study from Avery UK has revealed just how much labels really matter when it comes to consumer decisions and customer loyalty. The in-depth research focuses on how retailers and e-commerce businesses can have power and influence using
With retail increasingly becoming a data-driven business, Paul Milner, marketing director of Displaydata, explains why Electronic Shelf Labels (ESLs) are becoming familiar features on grocers’ shelves as they look to price in more strategic, agile and profitable ways
Established in 2012 by Ben Francis whilst still at school, Gymshark has grown from a screen printing business in a garage, into one of the fastest growing and most recognisable global fitness brands. The Bromsgrove, Worcestershire-based online retailer currently employs 85
Lars Larsson, CEO of Varnish Software, reveals how technology can help speed shoppers' online searches and prevent them defecting to a retail competitor
Ian Tomlinson, founder at cloud technology firm, RetailStore, argues cloud will be critical for retailers to stay ahead and keep customers satisfied in 2017
By delivering massive reductions in energy and maintenance costs, Zumtobel Group has confirmed one of its largest turnkey lighting solution, for homewares and household goods retail giant Wilko. Following trials in two stores, Wilko’s independent energy calculations and site readings
The payments landscape is constantly shifting and innovating, and right now it is doing so in particularly exciting and fast-paced ways. One of the most important areas of change and innovation is convenience retail, and the role the convenience store
Chris Hodgen, managing director of integrated creative agency Absolute, looks at how sports brands need to inject passion and personality into their retail marketing
Cliff Crosbie, SVP global retail, Prism, says retailers can make retailing a fun and profitable 'game' by using data collected from in-store video cameras to empower staff and improve the customer experience
Cliff Crosbie, SVP global retail, Prism, on how high street retailers can make use of in-store cameras for data gathering in order to compete with online rivals It’s tough out there on the high street. Brick and mortar retailers are
Honeywell, one of the world’s leading providers of technology for the home, including heating controls, smart home technology, as well as security and door entry, has launched a new range of wireless and wired doorbells which communicate using both sound
David Rimer, CEO, Unique Secure, a market leader in security solutions for tablet POS, mobile POS and payment entry devices, has five top POS tips for retail success Have you ever wondered why POS systems tend to look like ugly black boxes? Or
