Why it works is a feature opportunity on Retail Times, which enables companies to profile their businesses to our executive retail-based readership. The column provides an opportunity to highlight a specific service or area of expertise and, critically, illustrate why it works. The Why it Works pieces are especially well suited for showcasing retailer case studies of the service or area of expertise in action.
Hamleys, one of the world’s best known toy retailers, has been providing services to global customers for more than 250 years – surviving two world wars and endless business transitions and transformations. Hamleys’ London flagship store is considered one of
Grant Montague, senior research director – global, and Hervé Turpault, vice president Europe, Perception Research Services, reveal how eye tracking can help brands stand out in the retail environment Over the past five years, there’s been a surge in the availability
Tristan Rogers, CEO of cloud-based technology provider, ConcretePlatform, claims high street retailers should take a leaf out of the e-commerce book and get a measure of their stores There is no question the UK high street is experiencing change, but I
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Mike Hughes, managing director for European operations at [24]7, explains how his company works with retailers to deliver a personalised live chat customer experience [24]7 has a rich heritage in working with retailers to deliver the right customer experience across
In a new column on Retail Times, Tristan Rogers, CEO of cloud-based technology provider, ConcretePlatform, reveals how his business has grown, supporting retailers’ entry into international markets; and why working with competing brands brings innovation to the retail party Since
