Service Management Group (SMG), a global customer, patient and employee experience management provider to more than 500 brands, has announced a new customer experience management programme with Marston’s, the United Kingdom’s leading independent brewing and pub retailing business, which
Articles in category: Retail Technology
Retail technology news on innovation, integration, rollout and the people behind developing retail technology systems. Be it payments, supply chain or chiller cabinets we cover the bits & bytes of retail tech.
Bloomreach Inc, the Digital Experience Platform company, has been selected by digital retailer N Brown to help to provide an optimised, consistent and seamless customer experience across its core brands JD Williams, Simply Be, Ambrose Wilson and Jacamo. Using its
Seeing your product in action helps convert customers eager to try before they buy. This is especially true for beauty brands. Now with the help of augmented reality, trying on lipstick, once only possible in-store, can be done virtually on
Unicoop Tirreno renews Revionics price optimisation to support coherent pricing across multiple formats
A Revionics customer since 2014, Unicoop Tirreno traces its roots to 1945 post-war Italy. Its focus goes beyond the supermarkets and convenience stores that serve its members to embrace the ethics of social responsibility and the cooperative spirit. Building
Helping retailers to improve store planning and the flow of footfall, Checkpoint Systems – a global leader in source to shopper solutions – has launched an innovative solution: the One Way Surveillance Sensor.
Emma, the UK’s Most Awarded Mattress (Emma-Mattress.co.uk), has today announced Dr. Verena Senn as its new Head of Sleep Expert Taskforce (SET), a new sleep-science specialist division within the research and development team. After earning her PhD in Neurobiology from
Seasalt, the Cornish lifestyle and clothing brand, has embarked on a workplace culture initiative which has led to increased sales of between five and 10% in those stores with the more engaged teams.
Salesforce, the global leader in CRM, today announced that international fashion brand Esprit has selected Salesforce to enhance its digital strategy for retailers and consumers. The company is bringing its e-commerce and marketing on a single platform to transform shopping
Independent fashion retailer, M&Co, has appointed leading digital commerce agency, Astound Commerce, as part of its digital strategy to grow their e-commerce business.
Spar Cumbernauld, a convenience store in North Lanarkshire, Scotland, is the latest retailer to install the award winning EDGEPoS system onsite.
A bespoke SD-WAN store model, designed by Vodat International, is powering the expansion of 60 new stores across Poland.
Nedap announces that luxury brand Essentiel Antwerp signed up for aEuropean deployment of !D Cloud, Nedap’s leading inventory visibility platform. Implementing RFID technology throughout Essentiel’s stores worldwide, enables the brand to optimise inventory accuracy in order to ensure on-shelf product
Whistles has boosted online sales by 10% after introducing ship from store technology.
The retail industry is constantly evolving, with a fast-paced environment that requires retailers to quickly respond to changes in the market, while delivering a consistent service that inspires customer loyalty – all in a bid to maintain healthy margins and
Leading Swedish grocery retailer to deploy JDA’s category management solutions to allocate space and localise planograms across 800+ grocery stores
With an eye towards sustainability, reducing waste is a key priority for grocers. Coop Sweden has earmarked sustainability as a key focus across its business. To support its sustainability goals, Coop Sweden has selected category management solutions from JDA Software,
How Sainsbury’s is generating new insights into how the world eats
Mobile technology company Apadmi has teamed up with the Co-op to digitalise their membership offering for mobile customers.
UK organisations risk falling behind global competitors unless they act now to accelerate their use of AI technology, according to a new report unveiled today by Microsoft UK. The report reveals that organisations currently using AI are now outperforming those that are
Ingenico Group, the global leader in seamless payments, is proud to announce its new partnership with high-street retail icon, M&S. Both companies will work together to implement a new payment service that will encompass all M&S customer touchpoints and digital
Albert Heijn, an Ahold Delhaize brand, is piloting a fully digital AH to go to enable a truly grab-and-go experience for customers. The brand is developing the store together with AiFi, a U.S.-based technology startup providing AutoCheckout NanoStore, and Dutch
Pets at Home is making more money out of less space and with reduced inventory as a result of a macro space optimisation deployed in conjunction with Symphony RetailAI.
Food distributor and grocery store retailer SpartanNash showed how AI helps businesses focus on what matters in their demand forecast at Xcelerate 2019, hosted by Symphony RetailAI.
Tom Rose, head of operations Spar International, shared how the voluntary trading supermarket chain was harnessing digital technologies, including AI, to drive profitable growth at Xcelerate 2019 in Paris last week (17-18 September), hosted by Symphony RetailAI.
Retailers around the word are leveraging the power of AI to transform their operations and drive profitable growth.
Whisk, the world’s smartest food platform acquired by Samsung NEXT, today announced the launch of the Sponsored Product platform. The new platform offers CPG brands and grocery retailers the ability to maximize sales by assisting their users’ grocery planning with