Retail technology news on innovation, integration, rollout and the people behind developing retail technology systems. Be it payments, supply chain or chiller cabinets we cover the bits & bytes of retail tech.
Supply chain management company, JDA Software Group, has launched a new solution designed to improve and personalise the customer shopping experience, build consumer loyalty and drive profitability. JDA Customer Engagement is described as a single solution that addresses omni-channel commerce and
Fujitsu claims to be bringing self-checkout technology to a wider retail audience with the launch of its U-Scan Compact self-checkout. According to the company, the self-checkout unit has a smaller footprint, offers flexible transaction options and a build to order
Superdrug, the UK’s second largest health and beauty retailer, has launched contactless payment at 50 of its UK stores and plans to expand the technology across the UK during 2012. The contactless technology has been provided by WorldPay’s card payment
Blakemore Wholesale, the cash & carry and delivered wholesale arm of AF Blakemore and largest member of the Landmark Group, has partnered with Torex to develop EPoS solutions for retailers trading under its Lifestyle Express fascia. According to Torex, the
NRF 2012, the National Retail Federation’s New York trade show, is using Tensator’s virtual assistant as the official greeter at its event at the Jacob Javits Center in Manhattan, 15-17 January 2012. The Tensator Virtual Assistant is described as a
Payzone UK, a leading consumer payments network, is expanding on the high street in partnership with the fixed price retailer, 99p Stores and its payment processing partner Commidea. The deal will see Payzone provide mobile top-ups directly through 99p Stores’
Independent family-owned grocer, Dike & Son, has used in-store technology to upgrade to a new 10-lane superstore. Retail Times reports Dike & Son has been operating in Stalbridge, Dorset, since 1851 and is a member of the Nisa-Today’s buying group.
Trace One, a software supplier specialising in managing private label development, is merging with a division of retail supply chain solutions provider, Agentrics, which specialises in product life cycle management. The combined Trace One and Agentrics PLM business will have
Queue management specialist, Tensator, and its private equity parent firm, The Riverside Company, have acquired a Portuguese-based rival, Newvision. Newvision offers a range of products including dispersed queue management systems, self-service and multi-media information kiosks, and digital displays. Since 2008
Sainsbury’s and BT have today announced a deal to improve network connections to the retailer’s 1,000 stores and 23 depots, which is designed to improve productivity in store. Sainsbury’s connection to BT’s next generation broadband service will provide enhanced network
Boots UK reports it is improving its Advantage loyalty card programmes by offering customers personalised promotions at point of purchase. Over the last four weeks new technology has been deployed across Boots stores nationwide (around 2,500) with over 350,000 customers
John Lewis Partnership has won an award in recognition of its use of technology at its flagship national distribution centre in Milton Keynes. John Lewis received the Chartered Institute of Logistics & Transport’s (CILT) Annual Award for Excellence 2011 in
Fujitsu has launched a new point-of-sale solution, which it claims provides UK retailers with powerful performance, flexibility and connectivity in a more environmentally sustainable retailing platform. Incorporating Intel’s second Generation Core i3, i5 and Pentium processors, the third release of
Dunnhumby, a global leader in building brand value for retailers and brands, has selected IBM Enterprise Marketing Management (EMM) Unica software to deliver personalised marketing messages to customers across multiple channels including online, mobile and offline. Dunnhumby, whose clients include
Marks & Spencer is aiming to improve in-store availability and reduce end of season mark downs in non-food categories with investment in new software solutions from JDA. The retailer has licensed a number of JDA’s supply chain management solutions to
The White Company, the specialist retailer of homewares and clothing, reports it has seen a 38% reduction to shrinkage levels since it invested in identification technology from supplier Zetes in March 2011. One of the country’s fastest growing homewares retailers,
Scanning products specialist, Intermec, has launched a handheld bar code reader designed for small to medium-sized businesses. Claimed to provide superior performance, the new SG10T imager uses imaging technology to read all common 1D bar codes with ease and is
It’s clear a thought through, well executed multi-channel strategy can have huge benefits for a retailer’s bottom-line – but how can sellers optimise their use of online channels when it comes to big seasonal shopping events? With Christmas fast-approaching, Keith
Vodafone UK is launching a loyalty programme with its 6m pay-as-you-go customers, which rewards them with vouchers to redeem against brands including Thorntons, Blockbuster and Fitness First. Vodafone has teamed up with Velti, a leading mobile marketing and advertising technology
Retail Times has teamed up with e-commerce software supplier, eSellerPro, to launch an e-surgery for online and multi-channel sellers. In the second clinic, Keith Bird, CEO at eSellerPro, tackles questions on customer service Q&A 1 Q: Does opening a direct channel/online channel end
TCC, a global leader in retail marketing programmes designed to change shopper behaviour, has won the licence for the Angry Birds franchise in retail loyalty promotions. The multi-year agreement grants TCC rights in channels including supermarkets and hypermarkets, pharmacies, health
IT services and solutions provider Wincor Nixdorf has added workforce management to its retail management software, TPApplication. According to the company, the new package will enable retailers to better manage store staff – deciding how staff time should be used
US-based ShopperTrak Corporation, a leader in counting and analysing retail stores and shopping mall traffic, has acquired RCT Analytics for an undisclosed sum and won a foothold in Europe, as a result. RCT Analytics provides ShopperTrak technology to shopping centres and
Keith Bird, CEO at eSellerPro, tells Retail Times readers what he expects to see next as online retail shakes off its growing pains and heads into adulthood Whilst the past 15 years have seen the birth and formative years of
Retailers can improve in-store compliance and cut costs if they collaborate with suppliers, according to PJ Brackman, global presence manager at Procter & Gamble. Presenting at Aldata’s Gold User Association event in Ireland, 28-29 September 2011, Brackman highlighted current retail
