Retail technology news on innovation, integration, rollout and the people behind developing retail technology systems. Be it payments, supply chain or chiller cabinets we cover the bits & bytes of retail tech.
Poncho8, the award-winning chain of quick and healthy Mexican food restaurants, has chosen self-service kiosks designed and built by Box Technologies to improve customer service during the busy lunchtime rush and increase sales by reducing the amount of time customers
FICO, the predictive analytics and decision management software company, has announced that Shop Direct, the UK’s second-largest pure-play online retailer, has had great success fighting multiple types of credit fraud using FICO technology and FICO analytics. The FICO fraud solution
Waitrose has signed up point-of-sale marketing specialist Ecrebo to drive targeted customer engagement in all its stores across the UK. Ecrebo’s point-of-sale marketing platform enables Waitrose to deliver targeted offers and messages to customers, based on what’s in their basket,
Global beauty brand, Crabtree & Evelyn, has selected Global-e as its cross-border e-commerce partner to support its international growth plans and provide an enhanced and fully localised online shopping experience for customers in more than 200 markets worldwide. Crabtree &
Splunk Inc. provider of the leading software platform for real-time Operational Intelligence, has announced that fashion footwear retailer Kurt Geiger relies on Splunk Enterprise to support its growing e-commerce operations and improve the customer experience across its global websites. Splunk
Crew Clothing, the luxury British casualwear retailer, has implemented a store management solution from software as a service (SaaS) start-up, StorIQ, across its 78 UK stores. The system has allowed Crew Clothing to re-envisage visual merchandising to improve the
ACI Worldwide, a leading global provider of real-time electronic payment and banking solutions, today announced that it has expanded its longstanding partnership with John Lewis, one of the UK’s largest omni-channel retailers. ACI provides John Lewis with a sophisticated e-commerce fraud
Frozen food massively overtrades online versus the total grocery category, Francis Nicholas, group head of e-commerce at Birds Eye parent, Nomad Foods, revealed at a roundtable hosted by performance marketing company HookLogic. Nicholas told panelists Birds Eye’s online business accounted for
MyHermes, the consumer delivery specialist, is trialling a new in-store printing solution that provides added convenience to customers wishing to send parcels. The delivery firm is testing the innovative technology across a number of myHermes ParcelShops to help those people
TSYS has announced an agreement with Ethoca, a global provider of collaboration-based technology that enables card issuers and e-commerce merchants to stop card-not-present fraud, recover lost revenue and eliminate chargebacks. Launched through this agreement, the TSYS Transaction Recovery Network, powered by
Lexmark has announced that Holland & Barrett, Europe’s leading retailer of vitamins, minerals and herbal supplements, has chosen its Publishing Platform for Retail to provide consumers with an enhanced in-store shopping experience. The Lexmark Publishing Platform for Retail will enable Holland
Carat North reports it has completed its most comprehensive UK digital campaign with Tapad, the leader in cross-device marketing technology. Coupled with location-based audience data from Statiq, this marks the first time a UK-company has measured the impact of unified,
SAP SE today launched the SAP Anywhere software in the UK. The new front-office solution is designed specifically to help meet the dynamic needs of small businesses and is said to provide everything a small business requires to run its
Poundland, Europe’s largest value general merchandise retailer, is upgrading its store network following the acquisition of 99p Stores with a managed network solution from Vodat International, the leading retail communications provider. With ambitious roll-out plans, Vodat will update the existing network
Toucan Sales Promotion, a shopper marketing and brand activation agency, and Snipp Interactive, an international provider of marketing promotions, rebates and loyalty solutions, have announced that Weight Watchers (UK), the world's leading provider of weight management services, has chosen both
Portaltech Reply, the Reply Group company specializing in providing ecommerce implementation and multi-channel consulting services, has been recognized as Global Service Delivery Partner of the Year by hybris, a leading provider of omni-channel commerce software. The award was made during
iForce, the fastest growing supply chain business in the UK, has been awarded a new long-term contract to provide a range of fulfilment services to The Craft Channel, the home of craft shopping TV. This move will ensure the TV-based
Talend, a global leader in big data integration software, has provided a technological platform for standardised reporting and planning tasks at the Pernod Ricard Wine and Spirits group. TIMETOACT, an IT services provider, developed a comprehensive extraction, transformation and loading
Retailers not offering contactless payment options are in danger of being ‘left behind’ according to Worldpay, which has seen the popularity of ‘tap and go’ payments skyrocket over the past 12 months in the UK. Data from the payments processor,
Travis Perkins is transforming its capability to plan and forecast what products it should stock across its 1,900 branches according to the very latest trading information. This will enable it to reduce unnecessary inventory and increase sales, by having the
Mirakl, a leading global marketplace solutions provider, has announced the launch of its Department Store and Mall Marketplace solution. This new solution enables department store and shopping mall retailers to extend their digital floor space with richer and deeper product
Global digital transformation specialist Striata has made its Secure Document Repository (SDR) available for general release. The SDR provides a secure, convenient, online location for organisations to store documents where they can be accessed by either customers or the representatives servicing
Parfümerie Douglas, Europe’s perfume and cosmetics leader and one of Germany’s largest retailers, has chosen Worldpay to launch its flagship online store in Germany and help it roll out new e-commerce websites across Europe in 2016. Parfümerie Douglas had been selling
Today at Mobile World Congress 2016, PayPal unveiled new partnerships and product updates, which it claims showcase the company's vision of using technology to reimagine financial services to be faster, simpler and more inclusive, whether online, in-app, in store or
BT today announced that it has recently connected the first sites of the new IT network for Walgreens Boots Alliance’s European businesses. The achievement of this milestone follows the recent signing of a five-year IT partnership, under which BT is
