Articles in category: Retail Technology

Retail technology news on innovation, integration, rollout and the people behind developing retail technology systems. Be it payments, supply chain or chiller cabinets we cover the bits & bytes of retail tech.

New web service, Vouchery, aims to increase businesses’ footfall and profit

A UK business start‐up, Vouchery, is aiming to redress the decline on high streets with a product which helps businesses increase footfall and improve their reputation and profit margins. Billed as an ‘all‐in‐one’ solution, Vouchery claims to increase the number of new customers coming through the door, improve a company’s reputation through person to person referrals (word of mouth), and provide a way of obtaining upfront cashflow through the sale of gift vouchers, which can ease the financial strain on the business. “By selling gift vouchers, our business customers bank upfront payments, easing the pressure on their cashflow,” said Vouchery’s CEO, Jason Shankey. “Giving someone a gift

E-bill payment provider, AcceptEmail, increases global reach with Worldpay

Innovative e-bill payment provider AcceptEmail has selected Worldpay to power its international e-billing solutions. AcceptEmail is the digital replacement for paper bills, reminders, bounced direct debits or payment plans. It allows consumers to pay their bills securely and directly from their e-mail

Barclaycard to acquire payment and loyalty specialist The Logic Group

The Logic Group announces today (8 September 2014) that it is to be acquired by Barclaycard. This includes The Logic Group’s UK and Spanish businesses, laying the foundations for a global omni-channel, managed payments service and customer loyalty group that will

Epson launches improved platform for tablet-based POS solutions

Epson has announced an upgrade in the TM-Intelligent family: the TM-iHub products. They act as a hub for a hassle-free, tablet-based, point-of-sale (POS) platform. This enables the TM-T88V-iHub and TM-T70-iHub to be used for issuing receipts to customers direct from tablets and other mobile

Costcutter at Swansea University adopts ‘scan, bag and go’ mobile payment technology

Swansea University is set to become the first in the UK to adopt a revolutionary new payment system at its retail outlet, thanks to a mobile phone app that converts smartphones into cash registers. The Costcutter store, based at the

New national online waste transfer system claims to offer retailers a whole host of benefits

Retailers across the UK can now benefit from the new online system called edoc (or electronic duty of care) to record the transfer of non-hazardous waste between organisations, saving them both time and money. UK retailers, wholesalers and manufacturers generated

Syntec partners with Worldpay for secure CardEasy phone payment processing and Miele deploys offer

Worldpay, a global leader in payment processing, risk and alternative payments, and Syntec, a leading cloud call centre management service provider, have agreed a global partnership which will enable businesses to accept telephone card payments securely without compromising end-user experience. The joint

Morrisons selects Profitero’s Price Intelligence solution to provide competitor market data

Profitero, a leading global provider of online insights and e-commerce intelligence for retailers and brands, today reports that Morrisons has become the latest retailer to enlist its Price Intelligence solution. Profitero is providing competitor market data to Morrisons, enabling the supermarket to match an online shopper’s favourites – their usual list of purchases at another supermarket. With one click, an online shopper can easily import

Zapper and ICRTouch tie to provide customers with secure way to pay and drive revenue for restaurants

Zapper, the mobile payments company, has partnered with ICRTouch, one of the UK’s leading EPoS software providers, to broaden the reach of its mobile payment technology in restaurants. Restaurants using ICRTouch’s touchscreen EPoS systems and other software will be able to use

Paul UK chooses Olive Communications for new mobile telecoms service

Paul UK, the French family bakery and patisserie, has chosen Olive Communications to manage its mobile telecoms estate following a competitive three-way tender process. Paul UK is a growing high street brand with over 30 London stores, including Covent Garden,

Learn how to expand your online marketplaces in exclusive ChannelAdvisor download

Businesses looking to expand their online marketplaces need to broaden their horizons beyond eBay and Amazon. That’s the premise of an exclusive ChannelAdvisor download, delivered exclusively for Retail Times’ readers. In its engaging e-book – Broadening Your Horizons, Expanding on

Watches Of Switzerland ties with Box Technologies to enhance experience for international luxury shoppers

Watches of Switzerland has partnered with Box Technologies to deliver in-store experiences that engage international luxury shoppers in its recently opened UK flagship. Located on London’s Regent Street – a hub for international visitors and retail destination for luxury shoppers

New mobile platform, bigDL, aims to transform local shopping for high street retailers

Creators of a new end-to-end mobile based content platform are aiming to transform local shopping. Big Deals Local (bigDL), which is currently in beta and due for its full launch in October, gives consumers a bird’s eye view of the high

Donkey rides on Blackpool beach go cashless and contactless with Barclaycard

Blackpool beach trotted into the twenty first century today as a troupe of donkeys – one of the beach’s most famous attractions, alongside the Tower – went cashless and contactless for the first time. Parents will no longer have to let their kids down

WIRED Consulting hosts ‘hackathon’ for George at Asda

WIRED Consulting and George have come together to run the retailer’s first UK Hackathon. Across two days, a team of 20software and web developers, designers and creators will ‘hack’ and analyse data from the George API (Application Programming Interface), with a

Samsung Electronics and Cheil Worldwide aim to shake up UK home appliance retailing with CenterStage innovation

Samsung Electronics claims it is taking innovation in the home appliance category beyond physical products and into the retail realm with its new digital in-store display, CenterStage. Conceptualised and planned by Samsung Electronics and Cheil Worldwide with development by The

METO launches anniversary edition of NM hand labellers

METO, a division of Checkpoint Systems, has announced the launch of an anniversary edition of its NM hand-labelling tool. To celebrate its 55th anniversary, the company – which invented the very first hand-labelling solution, the Jedermann, in 1959 – has introduced

SMS text marketing specialist, FireText, helps online stores get personal with Magento update

FireText, a leading UK provider in SMS text marketing, has launched the first of many e-commerce products by revealing a new Magento extension that supports SMS order notifications. Dan Parker, FireText co-founder, said: “Mobiles have become very personal devices and SMS is a very

Dunnhumby and Sandtable agree joint venture to help brands understand customers

Dunnhumby, the leading customer science company, has taken a 50% stake in agent-based modelling (ABM) pioneers Sandtable to develop new ways of understanding customer behaviour. The resulting joint-venture will operate under the Sandtable brand, which has already delivered projects for major brands and

Britain’s oldest continuous clothing manufacturer, John Smedley, becomes big data pioneer

One of the world’s oldest clothing manufacturers, John Smedley, is using state-of-the-art e-commerce intelligence software to improve its online store – making changes that have so far seen the number of products added to basket rise by 11%. Providing a superior

Nike selects Juniper Networks to build data centre cloud

Nike, the global leader in athletic footwear, apparel, equipment and accessories, has agreed to work with Juniper to co-create a new highly scalable next-generation data center cloud and retail network infrastructure. As part of its ongoing work to meet the changing needs

Syniverse partners with TELUS to provide peace of mind for mobile customers making purchases on-the-go

Telecommunications companies, Syniverse and TELUS, have teamed up to optimise the mobile experience to deliver more peace of mind to customers that make credit card purchases while traveling. Powered by the Syniverse Mobile Intelligence Portal and MasterCard, the technology provides enhanced security and helps TELUS customers make

Finnish home electronics retailer, Gigantti, measures customer satisfaction with ‘smiley kiosks’

Leading Finnish home electronics retailer Gigantti, a subsidiary of Dixons Retail, has been using an easy-to-use Finnish innovation to measure customer satisfaction. HappyOrNot is being used in 21 Gigantti stores – most of them since Spring 2013. Customers of Gigantti

KSS Retail launches solution for real time price optimisation

KSS Retail, from dunnhumby, has unveiled a major update to its PriceStrat price and promotion optimisation solution for merchandising and category management teams. PriceStrat version 5.4 boasts new automation capabilities and advancements in efficiency and flexibility, enabling omni-channel retailers to conduct faster

British businesses left to pick up the tab as increasing numbers of customer cards are hacked, WorldPay finds

British businesses have paid out more than £878,000 over the last three years due to hackers successfully accessing cardholder data, according to figures from WorldPay, the UK’s leader in payment processing. Small businesses are the worst hit. Of those companies