Brooks Brothers, the oldest clothing retailer in the U.S., selected Manhattan Associates Inc. to improve contact centre operations and deliver a seamless omni-channel shopping experience for customers worldwide. New York-based Brooks Brothers is deploying Manhattan Active Omni to fuel its
Articles in category: Online retailers
Online retailers, find out who’s doing what in the online retail space, who is innovating online, who the winners & losers are & what they are doing
Walgreens Boots Alliance announces launch of flagship store on Alibaba Group’s Tmall Global platform
Walgreens Boots Alliance, Inc and Alibaba Group Holding Ltd today announced the launch of a Boots flagship store on Tmall Global, Alibaba’s B2C platform for international brands and retailers, to introduce a number of iconic Boots beauty brands to more
It’s no secret that the retail landscape has drastically changed, and amount of challenges the industry faces has increased. 2017 saw UK consumer spending slow to its lowest level in five years, highlighting that retailers are all vying for a
Today’s retail environment is more complex than ever, given the rise of e-commerce and a rediscovery of the age-old truth that “the customer is king.” As retailers across the globe struggle with demands for both personalization and convenience, balanced with
Canderel, the UK’s leading low-calorie sugar alternative brand, is rolling out a brand-new campaign You ‘CAN’ with Canderel starting this September. Designed to emphasise the brand benefits: all the sweetness, less of the calories, the new campaign aims to highlight the
Alibaba Cloud, the cloud computing arm of the Alibaba Group, today announced an end-to-end shopping experience built on a wide range of retail innovations powered by Artificial Intelligence (AI) and Machine-Learning. The fully integrated journey aims to digitise the traditional
For the first time, customers can use just their voice to reserve technology, toys and home essentials for same-day pick up from more than 850 Argos stores by using the Google Assistant (available on most Android phones, iOS or smart
Manhattan Associates Inc today announced that it has been named a Strong Performer in The Forrester Wave: Point of Service (POS), Q3 2018 report by Forrester Research. The new research, which evaluated 13 vendors across 25 criteria in the areas of
Black Friday and Cyber Monday have become a fixture in the British shopping calendar, and with this year’s shopping events expected to be bigger than ever before, many retailers are counting on them to help boost their flagging fortunes. However, with just
Webloyalty, provider of customer loyalty solutions that enable e-commerce companies to drive secondary revenue, has bolstered its senior leadership team with the appointment of Ben Stirling as managing director, Northern Europe.
Emarsys, the largest independent marketing platform company in the world, today announces that fashion jewellery retailer, Astley Clarke is using its artificial intelligence (AI) enabled cloud marketing platform to increase revenues through enhanced audience segmentation, allowing it to engage more
Emarsys, the largest independent marketing platform company in the world and Return Path, the leading global provider of email data solutions, are pairing up to enable marketers to reach more subscribers and increase conversions by helping to increase inbox placement.
Chilango, the Mexican restaurant chain which promises guests a Stampede of Mexican Flavours, has taken the next step in its digital journey and with the adoption of new EPOS, digital ordering and loyalty technologies. In combination, the respective solutions, provided
UK online retail sales were up strongly again during June this year, as the hot weather and start of the FIFA World Cup spurred a 16.9% year-on-year (YoY) growth of retail sales, according to the latest IMRG Capgemini e-Retail Sales
People in the UK and USA are the most prolific online shoppers, compared to consumers in Europe and Australia.
Heritage value retailer, Fulton Foods has announced the launch of its online store trading as Star Bargains.
Leading rental agency Clubs to Hire has entered into a commercial partnership with Europe’s largest golf travel company, Golfbreaks.com, which will have enormous benefit for travelling golfers.
Online retailers across the UK have noticed a surge in traffic after dark, with night time visitors increasing by 26%, and a general lift in purchases of 17% on average, according to a new survey investigating the impact of the
Amazon has stepped up its war for the living room this Prime Day. In its mission to put an Amazon sales assistant in every home, we have already seen heavy discounts across its Echo range.
The former head of e-commerce at Missguided has joined specialist user experience and conversion optimisation agency User Conversion as Managing Director. Mark Leach joins User Conversion at a pivotal point for the agency, as it celebrates a year of unprecedented
Amazon Prime Day is just around the corner, and Worldpay is predicting the biggest day ever for online sales and membership growth, as Prime members access exclusive deals and discounts. From automatic egg poachers to ‘Alexa’-enabled devices, online consumers will
Prime Day is not just for Amazon, new research has revealed. Brand new figures from across CJ Affiliate’s global network reveal that from 2016 to 2017, across the two days of Prime Day retailers globally saw an average year on
The current discussion about business rates in the retail sector is an important topic and a hot-potato being considered by the Treasury. However, seeking to tax the digital economy more punitively will do little to save the high street and
"Closing 30 physical locations in the UK would be a drastic move for Mothercare. But it’s no secret they have been struggling a while, and it’s an understandable strategy – House of Fraser is closing over half of its brick
Today, leading payments provider Klarna has announced the expansion of its partnership with Swedish women’s ecommerce brand, NA-KD, to the UK. The deal builds on Klarna’s existing partnership with NA-KD in Sweden, Norway and Finland since 2015 and Germany which was launched last