Collect+, the joint venture between Paypoint and Yodel, which enables customers use convenience stores to collect and send parcels, has extended its network to 4,000 stores; and revealed findings of research, which shows workers are making their employers pay to send their personal packages.
According to the company, one in 10 employees is sending 10 parcels or more a year at their bosses’ expense, costing firms over £80m.
Fifteen per cent admit to clogging up their office post rooms by having their personal parcels sent to their work, rather than home, address.
The research found the reason people had goods delivered to work was frustration with Royal Mail and the Post Office. A third of those surveyed (32%) said sending parcels through work allowed them to avoid the Post Office and its queues, with a further quarter claiming Post Office opening hours made it impossible to send items during the working day.
For those receiving parcels at work, however, convenience may not be the only motive. Six per cent admitted having goods sent to the office that were of an embarrassing nature. When asked what the items were, one in 10 described marital aids, which could result in some red faces if a post room mix up were to happen. Other strange items people admitted having sent to their office included a life-sized leprechaun, a machete and ecclesiastical items.
Mark Lewis, CEO of Collect+, said: “For many working people, Post Office opening hours just aren’t convenient and the idea of joining an ever longer queue as the number of Post Offices is reduced isn’t anyone’s idea of a fun lunch hour. With the huge growth in popularity of online shopping and the ease with which items can be purchased, people are also demanding greater convenience in how their parcels are delivered and returned.
“Collect+’s 4,000-strong network of corner shops allows people to opt for the service that suits them and their lifestyle best.”
The company said the addition of Collect+’s 4,000th outlet – the Menteith Mini Market in Alloa, Clackmannanshire – is an important milestone for the service, which allows the public to send and receive parcels, and return unwanted goods to retailers, through specially selected local retailers that are part of the PayPoint network.
All are open from early until late and the vast majority are open seven days a week, meaning that people can pick up or send parcels at a time convenient to them.
Jahan Tayyab, Manager of Menteith Mini Market in Alloa, Scotland, said:
“Becoming the 4,000th corner shop in the Collect+ network is a really exciting prospect for us and we’re looking forward to offering the local community a parcel service that meets the needs of their busy lives. It’s also a great opportunity to attract more customers through the door and diversify the products and services we can give them.”