Collect+ to compete with Post Office on parcel delivery


Collect+: competing with the Post Office on parcel delivery

Collect+, the 50:50 joint venture between PayPoint and Yodel, the rebranded business of HDN and Parcelpoint, has launched a service that allows consumers and small businesses to send parcels through their local corner shop.

The service is available through 3,500 stores within the PayPoint network and claims to be the first parcel delivery service to challenge the Post Office by offering deliveries and parcel collection direct from the high street.

Consumers are able to send parcels from their local, participating corner shop directly to any UK address.

According to Collect+, the service is competitively priced, with parcels up to five kilos in weight costing £4.99 and those between five and 10 kilos in weight costing £6.99.
This compares with £9.58 to send a standard parcel of below six kilos or £12.61 for parcels below 10 kilos at the Post Office for a comparable three-day delivery service.

The launch of the expanded Collect+ service comes on the back of news it has returned one million items to retailers including ASOS, Littlewoods, K&Co and Boden.

Collect+ said the new service answers a demand from the public and small firms for a convenient parcel delivery service, which offers longer opening hours, freedom from queues and with simple, transparent pricing.

Paypoint outlets are generally open seven days a week, from early in the morning until late at night, allowing customers to send their parcels at a time that suits them.

Mark Lewis, CEO of Collect+,said: “Customers tell us it is inconvenient to drop their parcels off during the working day and that they want a more convenient option. Two fifths of those that use our service to return goods to our retail partners do so outside normal hours or at weekends. Today’s launch extends that convenience to personal deliveries, allowing us to offer a simple parcel send alternative matched to modern lifestyles.”

The Collect+ network of 3,500 stores ensures 75% of people in towns and cities across the UK are within a mile of their nearest outlet. Collect+ said its expansion plans would ensure the service is even more convenient, placing it at the heart of local communities.

Dominic Taylor, CEO of Paypoint, added Collect+ is a valuable addition to the range of services convenience stores offer: “Neighbourhood convenience stores are an integral part of local communities but they are facing unprecedented pressures, so the ability to offer a range of in-store services helps to differentiate these shops and gives them a competitive edge. Collect+ is an exciting addition to the range of services they are able to offer their local communities.”

To use the Collect+ service, customers simply visit, enter the postcode they want the parcel to go to and print out a label to attach to their parcel. Payment is taken online for a quick and simple drop off in the corner shop.