Complete our retail experience survey and be in with a chance to win a FitBit Charge, worth £139.99


Retail Times has teamed up with Hitachi Solutions and Microsoft to understand what UK retailers are doing to improve the customer experience in 2017.

By taking part in Hitachi Solutions’ new Retail Pulse survey, in partnership with Microsoft and Retail Times, you can share your insights on the steps UK retailers are taking to cut customer irritation and improve authenticity. Your responses, which will be analysed by Retail Times, will be used to improve Hitachi Solutions’ services for retailers and you could win one of three FitBit Charge 2 giveaways, worth £139.99.

Last year, Hitachi Solutions launched a white paper series in partnership with Essential Retail, Microsoft and leading retailers: Cutting Customer Irritation & Maintaining Authenticity.

Now, the company is looking to understand more about what UK retailers are doing to improve the customer experience in 2017.

If you’re involved with improving the customer experience for a UK retailer, we’d love to hear from you. It shouldn’t take you more than a minute, and your answers are completely anonymous. 

To thank you, we’ll enter you into a prize draw to win one of three Fitbit Charge 2 giveaways, worth £139.99. You’ll also receive a full copy of the survey results with analysis by Retail Times.

Start survey