Consumer delivery specialist, Hermes, to launch new service for SMEs


Consumer delivery specialist Hermes is set to launch a new service for SMEs as part of its commitment to providing tailored solutions designed to provide competitive advantage for its customers.

The myHermes Business Account, which will be launched in full later this spring, is said to offer a range of benefits including a new pricing structure, a dedicated account manager and access to a UK based customer service team.

The myHermes Business Account can be seamlessly integrated with a number of the leading third-party e-commerce platforms, such as Channel Advisor and eSeller Pro, offering businesses full visibility and control over their day-to-day shipping operations.

Account holders will be able to take advantage of a free van collection service which will be made available for companies sending more than 150 parcels a week. Customers will also benefit from a flexible pricing scale, meaning the more parcels they ship the more money they will save.

The two to three day standard parcel delivery service is fully tracked through, where customers will also have access to a parcel order management dashboard. The new offering also incorporates a tailored compensation with flexible payment options.

Jonathan Bennett, head of marketing at myHermes said: “The delivery element is an absolutely key part of any online business and can quite simply make the difference between success and failure. The myHermes Business Account is specifically designed to help SMEs save time and money and ensure they in turn are able to provide an even better service to their customer base. It is without doubt the strongest SME delivery solution currently on the market and is just one of several new service developments planned this year.”