Currys PC World will extend the opening hours of its stores across the UK (except in Wales) to cater for an expected surge in demand for consumer tech products ahead of the second nationwide lockdown, coming into effect on Thursday. Most stores will be open until 8pm and some larger stores open as late as 10pm. Customers can check the website for the latest details of their local store.
The retailer has extensive precautions in place to ensure the safety of both colleagues and customers, so that stores are a safe place to shop between now and Thursday. Customers can also order online and have their tech delivered to their homes, or take advantage of “Zero-Contact” Order & Collect where customers can park up and have their tech delivered straight to their car boot without the need to physically interact with the Currys PC World colleagues.
For those that shop online, Currys PC World is bringing its store colleague expertise to its customers whilst shopping through its SHOPLIVE service which connects customers to a video chat with one of its tech experts, helping customers work out the right tech option for them. And customer needn’t worry if they are shopping in their pyjamas as the video element is only one-way.
Mark Allsop, chief operating officer at Currys PC World, says: “Whilst we expect footfall to increase between now and Thursday, our extended opening hours will help ease the busy periods in store. From Thursday we will support our customer tech needs through 24/7 online, SHOPLIVE and “Zero Contact” Order & Collect. This, means we are able to welcome customers into our stores until the full nationwide lockdown begins and continue to support them through November.”
He continues: “Access to home tech is absolutely vital – from white goods, kettles and toasters through to computing equipment. The first lockdown led to unprecedented demand for consumer electronics, including items such as home office equipment, enabling Brits to work effectively and comfortably from home. We are expecting similar demand this time round.”
In store customers can expect rigorous social distancing and hygiene measures, adhering to government standards. Some of the key safety and cleanliness measures include (but are not limited to);
- Limited number of customers allowed in store at one time, with a one-way system and clear floor-markings to keep customers at least 2m apart
- Safety screens at checkouts and service desks to protect everyone, with customers encouraged to use contactless payment if possible
- Clear in-store signage asking customers to speak to a colleague should they want to see a demo (versus touching the technology themselves) who can then show the product in action safely
- Increased and more regular cleaning and sanitising of trolleys, handrails and products, with protective equipment for colleagues that need it, alongside plenty of anti-bacterial gel dispensers