Delivery company, myHermes, launches International service


Consumer delivery specialist, myHermes, has launched a cost effective international delivery solution to help SMEs grow their businesses globally. The myHermes International service will help smaller retailers and online marketplace traders to economically ship items to 190 countries.

myHermes International is 31% or £12.51 cheaper than Royal Mail when sending an individual parcel to Australia and 12% or £1.55 lower for parcels heading to Germany.

The move comes in response to the latest myHermes research that revealed an average of 78% of shoppers across the UK, France and Germany have made an online purchase from a foreign retailer. The UK also topped the poll of countries that French and German shoppers have bought from and the new service will provide an opportunity for SMEs to capture the new wave of online consumers who are ordering from overseas websites.

Carole Woodhead, CEO of myHermes, said: “The world is becoming an increasingly smaller place and therefore delivery standards and price play a key part in enabling overseas customers to purchase from domestic retailers. The demand for UK products, especially fashion items, is high and continues to grow so we wanted to develop a service that provides smaller businesses with seamless access to as many countries as possible.”

The extensive network incorporates six continents in total and includes countries such as Australia, China and the US as well as all major European states. The service offers a fully tracked end-to-end functionality that can be monitored online.

By launching this cost effective service, myHermes is addressing the key reservation consumers have when it comes to purchasing goods from online foreign retailers – high costs. As a part of the research, an average of 51% of consumers across the three countries revealed the main reason for not online shopping abroad was due to high delivery charges.

The solution forms part of myHermes’ ongoing commitment to developing an innovative portfolio of products to its SME clients. Additional features will be added to the service later in the year designed to streamline how clients process large volumes of parcels. This includes the functionality to automatically upload the details of multiple outgoing parcels onto the service’s website via a CSV file.

Woodhead said: “myHermes continues to enhance its portfolio of products with new and innovative solutions that provide unrivalled levels of service to its clients. myHermes International offers a unique combination of scale and local presence and by offering attractive rates for international delivery smaller retailers will be able to actively pursue a strategy of growth into Europe and beyond.”