DX Group opens new distribution centre to meet online retail demand


DX Group: investing in efficient sorting for online deliveries

DX Group: investing in efficient sorting for online deliveries

DX Group, a leading UK logistics company, has opened a new parcel sorting and distribution centre in Warrington to meet demand from the fast-growing online retail sector for secure delivery services.

According to the company, the 28,000sq ft building on the Barley Castle Trading Estate can sort up to 4,000 parcels an hour.

DX Group said it has invested £120,000 in new sorting mechanisms to ensure optimum operating times at the centre, which has replaced two smaller service centres in North Wales and Manchester. 

DX Group said the new unit will increase capacity for DX’s nationwide, next-day secure delivery service for local and national e-tailers and retailers across the north of England, including Asda and Cloggs.

Deliveries will be made via DX Secure – a service that is said to combine flexibility with high levels of security, accountability and customer service. DX Secure provides proof of delivery, a 100% audit trail, where required, and varying levels of insurance.

DX Group said the new centre will help to establish the company as a key player in the online retail delivery sector where British shoppers spent £31.5bn online in the first half of 2011.

Demand for such services continues to rise with statistics from Experian Hitwise’s analysis suggesting the Boxing Day sales were the country’s biggest ever day for internet retailing, said the company. Consumers paid some 96m visits to UK e-tail sites on 26 December 2011, spending a collective 13m hours online. That is 19.5% more than on the same day last year, when 80.5m visits took place, DX Group added.

DX said similar increases have been enjoyed at its business. For example, in the run up to Christmas last year, the company said it handled 100% more online retail delivery business per day than in the same period in 2010.

The Warrington centre will also offer a range of B2C and B2B services (DX Document Exchange, Courier and Mail) to customers in Merseyside, North Wales, Chester and Warrington. It will employ more than 100 staff, the majority of whom have been transferred from the former North Wales and Manchester sites. However, 14 new sorting and supervisory roles have also been created.

Gary Woods, managing director of the voucher and prepaid gift card business and DX customer, Park Retail, said: “Fast, secure and reliable product deliveries are essential for the smooth running and reputation of businesses like ours, and we simply cannot operate efficiently without them.

“I am sure the new centre in Warrington will play a vital role in helping companies to capitalise on the exciting growth within the online retail sector.”

Petar Cvetkovic, chief executive of DX, said: “We are delighted to officially open this state-of-the-art parcel sorting and distribution facility in Warrington, which has been created to meet demand from the fast-growing online retail sector.

“Our excellent track record has already prompted many companies to turn to DX for help in providing the highest levels of customer service in this area; hence we experienced a 100 per cent increase in online retail delivery business in the run up to Christmas in 2011.

“The new facilities in Warrington will make DX a force to be reckoned with in the online retail delivery market, where we could not be better placed to help companies ensure the highest possible levels of security, reliability and customer service.”