Employee sentiment increasing in UK supermarkets, reports Glassdoor

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Supermarkets are in the spotlight as a key crux keeping the country fed and watered as the UK enters its fourth week of lockdown. As such, many supermarkets have announced big recruitment drives, from shop floor workers through to logistics and delivery personnel to meet increased demand for online grocery deliveries.

Glassdoor, one of the world’s largest employer branding, job and recruiting sites – and the best place to find insights into jobs and companies – has summarised what those working on the front line in supermarkets – the employees – feel about their working conditions and experience, based on supermarkets’ overall Glassdoor rating. Glassdoor also explores what salaries those working in these supermarkets can expect to receive, from store assistants through to managers.

Annual and hourly pay across supermarkets – and what employees say

Aldi (Current Glassdoor Company Rating: 3.4)

Average Customer Assistant Hourly Pay: £9 per hour

Average Annual Store Manager Salary: £50,388

“Very good benefits package. Secure employer. Opportunities to progress (limited but internal promotion is the usual route).” – Aldi Area Manager, Newcastle-Upon-Tyne

  • Asda (Current Glassdoor Company Rating: 3.3)

Average Customer Assistant Hourly Pay: £8 per hour

Average Annual Department Manager Salary: £27,243

“Great support from managers. Great team ethics. Sometimes you’d get freebies of all sorts. Good training.” – Asda Supply Chain Analyst, Leeds

  • Co-op (Current Glassdoor Company Rating: 3.5)

Average Customer Assistant Hourly Pay: £7-8 per hour

Average Annual Store Manager Salary: £32,762

“Great team spirit. Supportive management and colleagues. Good pay rates. Incentives.” – Co-op Customer Team Member, Grays

Average Customer Assistant Hourly Pay: £8 per hour

Average Annual Store Manager Salary: £35,194

“Wage. Flexible hours. Over time. Great management.” – Iceland Foods Retail Assistant, in Port Glasgow

Average Customer Assistant Hourly Pay: £8 per hour

Average Annual Store Manager Salary: £39,297

“- Percentage off to shop – As many extra shifts as you want – Nice team and staff” – J Sainsbury Fresh Food Assistant, Cambridge

  • Lidl (Current Glassdoor Company Rating: 3.3)

Average Customer Assistant Hourly Pay: £9 per hour

Average Annual Store Manager Salary: £43,816

“Friendly staff, plenty of exercise, simple tasks, almost excessive breaks (never worked anywhere where I received a break on a 4 hour shift).” Lidl Customer Assistant, Birmingham

  • Tesco (Current Glassdoor Company Rating: 3.7)

Average Customer Assistant Hourly Pay: £8 per hour

Average Annual Store Manager Salary: £38,747

“Lots of freedom with understanding managers. Plenty of training and the employee union takes good care of workers.” – Tesco Customer Assistant, Bangor

  • Morrisons (Current Glassdoor Company Rating: 3.2)

Average Customer Assistant Hourly Pay: £8-9 per hour

Average Annual Store Manager Salary: £57,445

“Brilliant staff and progression opportunity.” – Morrisons Team Leader, Wetherby

Average Customer Assistant Hourly Pay: £8 per hour

Average Annual Team Manager Salary: £29,792

“It’s organised. There’s always tasks at hand. Friendly environment. I feel confident doing my job. I enjoy engaging with customers.” – Waitrose & Partners Supermarket Assistant, Gerrards Cross

John Lamphiere, VP & managing firector of EMEA at Glassdoor, comments: “Sentiment among most of the supermarkets has seen a slight increase since the COVID-19 outbreak began, indicating that supermarkets are maintaining a commitment to employee wellbeing during these turbulent times as they ramp up their employee count”

“While hourly pay for shop floor staff hovers around minimum wage across all supermarkets, Morrisons and Aldi far lead the way when it comes to compensation for managers. With supermarkets playing such a vital role in maintaining crucial supply chains right now, it’s encouraging to see some of the employee base being handsomely compensated. Time will tell if a ripple effect will be felt by those on the ground, such as shop floor and fulfilment employees, in their hourly pay.”

To help job seekers find out what salary is on offer when job hunting, Glassdoor has recently introduced Salary Estimates to over half of job listings in the UK. Salary Estimates display a range for annual base or hourly pay and are specific to job title, company, and location.