Fairbanks implements wetstock monitoring and loss prevention services for Shell

Fairbanks: Shell implementation in 14 countries

Fairbanks: Shell implementation in 14 countries

Fairbanks has implemented a range of wetstock solutions in over 1,500 Shell forecourts across 14 countries. Services include statistical inventory reconciliation, intelligent web reporting and real-time data collection and analysis using the Fairbanks ibank device. 

Fairbanks has been rolling out wetstock management solutions to the Shell network since September 2012, and will be providing its services to over 3,000 sites across three continents once the scheme is fully implemented. Wetstock data is recorded and relayed to Fairbanks’ Lancashire offices where a team of specially trained wetstock analysts use their industry leading software systems to identify and resolve issues such as underground pipe and tank leaks, pump faults and fuel theft. Additionally, Fairbanks’ web based reporting tools give Shell management access to accurate data, allowing their retailers to focus on their customers with the peace of mind that their wetstock data is under control.

To date Fairbanks has fitted its real-time monitoring device, ibank, in over 400 Shell UK sites. To support the international nature of Shell’s business, Fairbanks has developed a web based multi-language e-learning platform. This programme has been launched in eight countries, giving forecourt management the ability to fully take advantage of the comprehensive online wetstock reporting system that Fairbanks makes available to all of its customers.

Steve Jones, Fairbanks’ managing director, said: “We have put together a specialist implementation team to oversee the roll out of this project. There is no doubt this has been a significant undertaking for the Fairbanks team, and I am very pleased we have risen to the challenge of helping Shell meet their exacting standards and been able to deliver the project on time. We look forward to building on this successful relationship over the coming months.” 

The project will continue to roll out in 2013 with an additional 1,500 sites due to go live with the Fairbanks solution.