Filippa K selects Nedap to power omni-channel fulfilment

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Nedap announced today that leading Swedish fashion brand, Filippa K, has deployed !D Cloud, Nedap’s inventory management platform. With the implementation of RFID technology, Filippa K improves inventory accuracy and increases product availability throughout their retail supply chains and stores for agile omni-channel fulfilment.

Maximizing customer satisfaction with minimum inventory levels

Filippa K is known as a brand that approaches fashion with a perspective of longevity and mindfulness of the environment.

Overstocked stores and distribution centres and high safety thresholds to confidently fulfil e-commerce orders do not fit these values.

Emelie Berggren, fulfilment director at Filippa K says: “Our challenge is to provide the full brand experience throughout all channels. Product availability is key to achieve this. One major objective was to have a lean fulfilment process, with only the products on shelf that are strictly needed. This way, we minimize waste and this is also what our community expects us to do. RFID technology helps us to always have the right products available online and in our stores.”

Best-of-breed technology for digital transformation

Filippa K opted for a best-of-breed solution that fitted its objectives and use cases. Nedap’s API-based software-as-a-service platform allowed Filippa K for ease of integration within their ERP-system.

This built the foundation to easily feed the most up-to-date product availability information into the e-commerce platform from Episerver and the Sitoo POS and Unified Commerce Platform. This way, Filippa K operations will increasingly focus on the customer and unify brick-and-mortar and online shopping experience.

Exploring additional use cases with RFID

The project, fully deployed in a month, started small with the objective to optimize in-store item availability. Shortly after, Filippa K decided to implement services that allow customers to return in any desired store. In addition, centralizing inventory in order to transfer items between stores or back to the distribution centres allows Filippa K to turn a loss into a sale.

“Our next step is to directly fulfil e-commerce orders from store. In addition, we are looking into leveraging our source tagged merchandise for loss prevention purposes. This will further optimize efficiency and item
availability,” Berggren says.

Elles te Boome-Harbers, global sales & business developer at Nedap, says: “We are glad to have Filippa K on board as a member of our RFID user community. It’s a pleasure to see how quickly they adopted and deployed our solution. We are looking forward to expanding the current use cases and increase success of this exciting brand together with Securitas, our vendor-partner in this project.”