First Christmas present returned at 7.08am on Christmas Day, CollectPlus reports


CollectPlus, the UK’s largest independent store-based delivery and returns service, has revealed that the UK’s first Christmas present was returned at 7.08am on Christmas Day.

Whilst the UK slowly roused from a sleep filled with dreams of roast turkey, presents and beautifully lit Christmas Trees, one particularly eager CollectPlus customer withstood the cold winter winds on their journey to their local convenience store, Eurogarages on Scarborough Road in Bridlington.

Further south, in the West Midlands, one brave individual left their Christmas shopping to the small hours of Christmas Morning. With the last parcel collection recorded at 11.19pm at K Ram & Sons on 52 Newhampton Road West in Wolverhampton.

Neil Ashworth, CEO of CollectPlus, said: “As the advent period has drawn to a close, we’ve seen a gradually increasing volume of items being sent back. Of course, the ideal present is difficult to find. That is why convenient returns options are key to CollectPlus, as we understand the desires of customers and shoppers to be easily and quickly refunded for online products that weren’t quite right for their friends and families. We provide an extensive chain of drop-off points nationwide, where many remain open on Christmas Day. The late collection and early return of gifts this year demonstrates shoppers’ faith in the effectiveness of the UK’s delivery networks – and a faith that isn’t limited by global holidays.”


CollectPlus offers a simple and convenient way for people to collect online purchases from or return unwanted items to more than 300 high street and online retailers, including John Lewis, House of Fraser and ASOS; as well as offering a convenient way to send parcels.

The 6,000 local convenience stores, newsagents and petrol stations in the CollectPlus network are open early ‘til late, seven days a week – including over the two day Christmas break when many local stores remain open and operate late opening hours.

CollectPlus is a joint venture between PayPoint, the leading retail payment network and independent parcel carrier Yodel.