Footwear retailer, Schuh, joins CollectPlus network for parcel delivery and returns


CollectPlus, the largest store-based parcel delivery and returns company, has launched a new partnership with footwear retailer Schuh. The initiative will see Schuh join a rapidly expanding network of retailers in the UK currently using CollectPlus.

The partnership with CollectPlus means it is now more convenient than ever for Schuh customers to receive or return an online purchase.

As part of the process, Schuh will send an e-mail to every customer following an online order, listing their customer’s nearest CollectPlus stores. Returning packages will also be free for registered Schuh customers.

There are now over 5,000 convenience stores and petrol stations in the CollectPlus network, many of which are open early until late, seven days a week.

Neil Ashworth, CEO at CollectPlus, saids: “This partnership is another significant milestone for us. It is fantastic to work alongside a brand as renowned as Schuh. We look forward to providing Schuh’s customers with simple and affordable delivery and return options.”

Sean McKee, Head of eCommerce and Customer Service at Schuh, said: “At Schuh, we are committed to extending additional convenience to our increasingly mobile customers. CollectPlus is an excellent addition to the mix – local and available, adding more than 5,000 delivery and returns stores to our network. This is great news for customer choice in a demanding and tough market where service is increasingly a key differentiator for retail businesses.”

Designed around the needs of British consumers, CollectPlus is a time saving, cost effective way to send and return parcels. As the UK’s largest store-based parcel delivery and returns service, 87% of the UK population already live within a mile of a CollectPlus shop in urban areas and 88% within five miles in rural areas.