Freeport Fleetwood Marks & Spencer wins two national accolades


Staff at the Marks & Spencer Outlet store at Freeport Fleetwood are celebrating a double victory after the shop’s manager was commended in a national award scheme and the team raised more money for charity than any other outlet store in the Central Region.

The team is toasting the hard work of manager Nicola Spencer, who has been commended as part of the prestigious national Make Your Mark award. The commendation is in recognition of her skilled mentoring and support of a staff member, who has progressed so much in the last year she has been shortlisted for the national award.

The M&S Make Your Mark scheme supports unemployed young people who lack the skills and confidence to find work. It is a bespoke, vocational training programme, which is designed to help as many as 1,440 young people begin a career in retail.

Nicola Spencer, manager of the Marks & Spencer Outlet at Freeport Fleetwood, said: “I can’t believe I’ve been nominated for this national award, it means so much to me and I’m thrilled. Developing and training colleagues is what I strive for, I love to see people making the best of them self and enjoy supporting them to achieve their goals.”

This year staff raised £1,100 for Marks & Spencer’s chosen charity, Brian House Children’s Hospice; more money than any other outlet store in the large Central Region, which stretches from Lancashire to South Wales. The nearest Brian House Children’s Hospice to Freeport Fleetwood is located at Trinity House in Blackpool.

To celebrate the efforts of Freeport Fleetwood staff, Sacha Berendji, Director of Retail at M&S, left the boardroom and worked with staff on the shop floor for a day; including serving customers, unpacking stock and working in the changing rooms. Sacha also matched the store’s donation and £2,200 was given to Brian House Children’s Hospice.

John Magee, centre manager at Freeport Fleetwood, said: “It’s not surprising that the M&S Outlet team raised the most money of all the outlet stores in the Central Region because they’re so dedicated and are led by Nicola, who is utterly committed to her team.

“Having Sacha Berendji, the M&S director of retail, on the shop floor for a day was a real treat for the team and we hope he went away appreciating all the hard work the staff put in to making our M&S Outlet store a wonderful retail experience.”

Freeport Fleetwood has enjoyed a great year so far and festive preparations are well underway at the shopping centre. Every Thursday until Christmas the centre is hosting FREE activities as part of their Festive Thursday programme of events, starting on 20 November with the Christmas Lights Switch On. Late night shopping is also available every Thursday until 8pm, perfect for beating the high street Christmas rush.

Freeport Fleetwood outlet centre offers a wide choice of fashion, homewares, fragrances, accessories and gift ideas from designer and high street stores including Moss, M&S Outlet, Jeff Banks and GAP Outlet. There is a wealth of locations in which to refuel too – whether it’s a light bite at Costa Coffee or a laid-back lunch in the Bay Tea Rooms.