Future Stores: the only true benchmarking opportunity for in-store experience innovators from Europe’s leading retailers

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Future Stores brings 150+ in-store innovators to share their first-hand experiences on driving in-store purchases using digital. If you’re serious about unlocking the full potential of your store, don’t miss this unique opportunity to benchmark your people, processes and technology with those leading the way. Check out the full agenda here: http://wbresear.ch/fstrta

2016 attendees included:

Why you should attend:

Learn from the best as 50+ thought provoking speakers, representing in-store innovators from Europe’s top retailers, challenge your assumptions and spark new ideas. Attend Future Stores if you want to:

  • Gain practical insights into how to truly put your customer at the heart of your store and successfully create customer-centric store experiences that better serve your customer needs
  • Learn from in-store innovators at Boots, Nike and BMW on the dos and don’ts of striking the right balance between digital designs and human interaction, to enhance the role of your store associates and improve your customer experience
  • Refine your approach to building engaging relationships with your shoppers and support your wider omni-channel strategy, with dedicated tracks on implementing new store concepts and leveraging the latest technology
  • Download this year’s agenda here: http://wbresear.ch/fstrta

“A fantastic event delivered by a diverse group of experts in the field of in-store innovation. It was great to be amongst liked minded peers to collaboratively source solutions to the same challenges we all face” – Andrew McIndoe, Retail Innovation Manager, Hyundai Motor

Speakers include:

  • Richard Hewitt, Head of Digital Stores, Marks and Spencer
  • Martin Urrutia Islas, Head Global Retail Front End, Retail Experience, Lego
  • Guy Smith, Head of Design, Arcadia
  • Paul Wilkinson, Head of Technology Research, Tesco Labs
  • Antonia Jermendy, Head of Retail Innovation & Test, Swarovski
  • David Blakeney, Director of Store Development, House of Fraser
  • Gijs van Engelen, Director of Omni-Channel, Hunkemöller International
  • Matt Lyons, Head of 3D Design Development, Boots
  • Michele Fuhs, Head of Future Retail – Premium Retail Experience, BMW Group
  • Simon Silva, Global Customer Experience Director, Bang & Olufsen
  • Keith Andrews, Head of Retail Portfolio & Innovation, Thomas Cook
  • Hauk Landsverk, Head of Digital Business Development, Elkjop Nordic – Dixons Carphone
  • Marta Sanchez Serrano, Head of Retail Experience and Operations, Vodafone
  • Tobias Steinhoff, Senior Director Business Solutions, Global Sales – Retail & Franchise, Adidas
  • Ian Plummer, Head of Sales Operations, Volkswagen
  • Paul Wills, Director Dealer Development, Hyundai Motor UK
  • Martin Goldstein, Head of Purchasing, River Island

And many others, see more: http://wbresear.ch/fstrta

How to book:

  • Online, using code TIMES20 for 20% off the ticket price:
  • Call +44 (0) 20 736 89894
  • Email futurestores@wbr.co.uk