GXO signs agreement with Dunelm to help drive growth in e-commerce and enhance sustainability


 GXO Logistics, Inc., the world’s largest pure-play contract logistics provider, announced today that it signed an agreement with Dunelm Group, one of the largest homewares retailers in the United Kingdom, to provide increased capacity for its home delivery fulfilment operations in Stoke‑on‑Trent, Staffordshire, England. 

“We’re very excited about the opportunity to work with Dunelm, which saw a 115% surge in online sales in the last 12 months, said Gavin Williams, GXO managing director, UK and Ireland. “We’re looking forward to helping the company increase its capacity for home delivery, especially in the run-up to its peak homewares sales season in January.”

GXO will outfit Dunelm’s new facility in Stoke with innovative technology — including Cognex machine vision systems and ProGlove wireless wearable barcode scanners — and train Dunelm colleagues to use GXO’s advanced systems to pick items from inventory that have been ordered online, pack them efficiently, and hand them off to carriers for delivery.

“We’re delighted to be working with GXO, which has a proven ability to improve logistics with large customers around the globe,” said Brett Morris, Dunelm head of parcel home delivery. “We looked at our outstanding growth in online sales as well as at our expectations for further growth and realised we needed to increase capacity and improve our customer proposition within home delivery operations. The agreement with GXO will help us add the capacity necessary to handle growth of our home delivery business and reduce our carbon emissions by making our deliveries more efficient. Long-term, working with GXO will benefit our shareholders and customers as well as our suppliers and communities.”