Heron Foods selects Verifone’s P2PE-certified payment as a service to protect cardholder data


Verifone has announced Heron Foods, a family-owned ambient, frozen and chilled food retailer in northern England, will deploy payment as a service from Verifone. The platform is certified by the PCI Security Standards Council (SSC) as an approved Point-to-Point Encryption (P2PE) solution and will enable Heron Foods to bolster payment security, reduce payment authentication times and accept NFC-based payments at all of its 248 stores.

P2PE is crucial for merchants in today’s retail landscape, as it encrypts cardholder data collected at the point of sale (POS) and keeps it encrypted until it is safely inside Verifone’s PCI compliant decryption environment. Verifone’s P2PE validated Payment as a Service solution will protect cardholder data across Heron Foods’ payment terminals, networks and systems while helping the company to:

  • Significantly reduce the scope and burden of PCI compliance
  • Make security management more straightforward and less costly
  • Protect its brand and reputation

P2PE certification of Verifone’s platform was based on 888 rigorous standards required by the PCI SSC across 6 domains.

Heron Foods is continuing to expand beyond its base in Hull by opening stores across Northern England and the Midlands. Using payment as a service from Verifone, Heron Foods will be able to provide faster authorization and shorter queue times for customers. And, the VX 820–Verifone’s PIN Transaction Security (PTS) 3.0 compliant and fully contactless/NFC-enabled payment terminal—will enable Heron Foods to accept a variety of payment methods—including Apple Pay—and future-proof its payment infrastructure as the company grows.

“Enhancing card security and payment acceptance capabilities will help us to continue delivering on our commitment to provide the best customer service,” said David Heuck, finance director of Heron Foods. “Verifone’s managed services and NFC-enabled terminals will enhance the shopping experience for our customers and provide world-class protection against fraud through a single system that increases efficiency for the long term.”

Heron Foods will also be able to access Verifone’s Value Added Services (VAS) to drive sales and improve customer loyalty. Heron Foods can leverage VAS capabilities to engage customers with targeted promotions and branded messages that are displayed on terminal screens during checkout.

Verifone’s multi-channel payment as a service offering bundles hardware, software, gateways and support services into a single, integrated solution that is pre-certified with major acquirers. The following is just a sample of the benefits Payment as a Service provides to merchants of all sizes and in all verticals:

  • Secure payment acceptance across all sales channels
  • “One stop” solution that removes payment complexity
  • Reduced total cost of payment system ownership
  • Seamless, secure payment acceptance and transaction management
  • Client services, consulting and training, and help desk support

“In a world of connected commerce, it’s crucial that merchants are able to offer effective and secure payment solutions in ways that efficiently meet the operational demands of their fast-changing businesses and deliver enhanced value to their customers,” said June Felix, president of Europe for Verifone. “Through Verifone’s payments as a service and commerce enablement solutions, we are working with merchants to create relevant and personalized shopping experiences for their customers. Heron Foods is a great example of a growing retailer that recognizes payment technology as a critical component to its mission to deliver excellent customer service in a way that helps drive commerce and fulfil sales.”