Holland & Barrett partners Applied Principles to roll out resource and time saving technology UK and Ireland stores


Holland & Barrett, one of Europe’s largest health and wellness retailers, has partnered with Applied Principles to roll out resource and time saving technology in all its UK and Ireland stores.

The Applied Principles software will provide a simple and smart solution to capture and manage all health & safety and compliance checks, with an estimated 80,000 inspections performed each week across 800 Holland & Barrett retail stores and 137,600 pieces of paper saved per annum.

Holland & Barrett has long been a leader in sustainability having previously been the first UK retailer to ban plastic bags in stores in 2012, prohibiting the use of microplastics in products, stopping sales of wet wipes and most recently, putting an end to the sale of single-use beauty sheet masks.

JJ Kotze, Managing Director of Applied Principles says: “It’s an enormous privilege to support Holland & Barrett in their strive for continuous improvement in customer service and sustainability. The reduction in paper, savings in time and real time availability of information is very impressive.”

Lisa Widdison, director of retail operations at Holland & Barrett, says: “We are delighted to have partnered with Applied Principles. Our in-store colleagues and compliance teams can access vital information at the click of a button without the need to wade through stacks of paper. This will save our colleagues a lot of time and allow them instead to use their expertise in wellness to help support even more of our customers.”