James Hall & Co, the Spar wholesaler for the North of England, is helping retailers get the right balance of stock with its store replenishment system.
Availability is one of the top things customers look for in a convenience store, says research from HIM CTP 2014. Too much stock, though, means potential wastage and cash tied up.
To help retailers get this balance right, James Hall & Co is encouraging its Spar retailers to make the most of its Centralised Store Replenishment (CSR) system on ambient and fresh orders.
CSR is a stock-based order system that allows retailers to maximize availability, review and maintain stock levels, highlight any in-store security issues and reduce additional stock holding.
Retailers using the system receive daily emails highlighting any zero stock quantities or discrepancies.
To help increase the focus on availability, the Spar wholesaler is launching unannounced audits to check key basic lines that should be available in any Spar store at any time of day. Promotional compliance will also be checked.
Retailers who achieve best availability will be in with the chance to win a car and a trip to Spar’s 2016 Convention in San Diego.
Peter Dodding, James Hall & Co sales & marketing director, said: “Availability should be an important consideration for SPAR retailers across all product categories, as it’s a vital factor in customer shopping missions.
“That means getting it right will avoid lost sales and protect retailers’ turnover,” he said.
“By using the CSR scheme, retailers can better monitor sales patterns, recognise peak trading times and use this information to manage stock, helping them achieve excellent availability and strong sales.”
Retailer Phil Bridge, of Spar Clitheroe, said: “James Hall’s CSR takes ordering to the next level. It maximised stock in my store, and minimised high value stock risk. It’s a great investment if you want to be a profitable retailer.”