Majestic Wine are to give all members of staff two extra days off across the festive season, as a thank you for their extraordinary hard work throughout 2020. The retailer made the decision following ‘an unprecedented Christmas period’, with staff pulling out all the stops to serve customers – whilst operating under ever changing COVID-safe environments.
As such, all 200 Majestic branches nationwide will be closed on the 27 December and 2 January (on top of the 25, 26 and 1) – meaning over 1,000 colleagues will have two extra days at home.
The move follows a transformative year for the retailer, with a series of new initiatives undertaken such as; new store openings, significant range changes and a rebrand. All against the backdrop of COVID.
Majestic revealed earlier in the year they had seen record new customer numbers and online sales over the lockdown periods, with more at home consumption during this time. However, the company has also seen a big impact on business to business sales through Majestic Commercial. With two days of the Christmas trading period remaining, the company indicated that festive demand – particularly for home delivery from stores and online sales – had continued to be high this year, with store teams working with extended opening hours to manage social distancing.
CEO John Colley said: “The challenges of 2020 have been stark across retail. But at every juncture, our teams across Majestic have gone above and beyond all of our expectations to serve our customers and give an experience they cannot get anywhere else. I am immensely grateful and proud of all they have achieved – and this extra time is a small thankyou for all their efforts.
This has been our 40th Christmas as a company and unlike anything else we’ve seen before. We know this isn’t the festive environment we would have chosen, but I still feel it’s incredibly important that our colleagues across the business get some time away to recharge and also reflect on all they have achieved this year. I hope our customers understand and we apologise for any inconvenience this may cause, and hope they will join me in thanking our teams for their efforts.”