Marks & Spencer is poised to cut 950 jobs as it implements a leaner, faster retail management structure, which removes role duplication and frees up store teams to focus more on the customer.
M&S said the proposed changes, part of the retailer’s Never the Same Again programme, would affect roles across central support functions in field and central operations and property and store management.
M&S said it has started collective consultation with its employee representative group and has set out its intention to first offer voluntary redundancy to affected colleagues.
Sacha Berendji, director of retail, operations and property at M&S, said: “Our proposals reflect an important next step in our Never the Same Again programme to accelerate our transformation and become a stronger, leaner and more resilient business.
“Through the crisis we have seen how we can work faster and more flexibly by empowering store teams and it’s essential that we embed that way of working. Our priority now is to support all those affected through the consultation process and beyond.”