OMIO PIM welcomes Whistles as latest client

Retail Assist is delighted to announce OMIO PIM’s latest customer, womenswear retailer, Whistles.

At a time when retailers need it most, OMIO PIM is a SaaS solution that helps retailers control product information and its release to market via a centralised system. Rather than having to juggle multiple spreadsheets that only one person can access at any time, it gives retail teams one point of entry to gather and enrich a product’s data across multiple teams, before publishing the information out to all desired digital selling channels. Whistles can look forward to gaining increased speed to market and improved workflow amongst their head office teams. 

Ian Hartley, senior IT manager at Whistles, said: “We chose OMIO PIM based on its ability to improve workflow management and streamline data movement between third parties and concessions. Our long-standing relationship with Retail Assist means that we can trust in a partner who will support our business plans, bringing improvements to our internal processes and to our customers.”  

Launched in May, OMIO PIM is powered by Retail Assist, who have been providing retailers and hospitality vendors with IT support and retail software since 1999.

Lisa Bowden, Retail Assist’s head of business development – solutions, said: “With our expertise in retail, we ensure key systems are connected with ease. With OMIO PIM, we enable businesses to provide a relevant product experience to all customers and channels, proving ROI quickly with increased sales conversions and market expansion.”

Whistles has already completed UAT (User Acceptance Testing) and is approaching their go live date. 

Dan Smith, chief executive officer at Retail Assist, said: “We’re delighted that Whistles entrusted Retail Assist to manage this exciting new venture. It was important to us to bring to market a solution that will enable retailers to meet the needs and challenges of modern retail; OMIO PIM is fully scalable, helping retailers to reach and test new digital selling channels with ease whilst supporting their internal teams to work in a more collaborative, seamless way. We’re delighted to be partnered with Whistles, one of Retail Assist’s long-standing customers, and are proud of our positive working relationship.”