RELEX Solutions, provider of supply chain solutions, is releasing its latest development that enables e-commerce and omni-channel retailers to optimally manage their supply chain, reducing inefficiency and increasing customer satisfaction. The new e-commerce functionalities will be a dominant subject at RELEX’s booth at the eDelivery Conference in London on the 13 October 2015.
The latest development to RELEX’s powerful supply chain solution addresses the planning challenges etailers and omni-channel businesses face in relation to demand forecasting for different delivery models, inventory management, assortment management and returns.
Mikko Kärkkäinen, group CEO at RELEX Solutions, said: “As the industry advances and transforms, it’s increasingly important that retailers’ supply chains can support the new omni-channel business model. Our objective here at RELEX is to develop our supply chain technology to help clients solve not only today’s challenges, but tomorrow’s as well.
“The latest product development allows etailers and omni-channel organisations to make best use of the rich data available within their supply chains, by providing easily accessible analytics to support strategic decision making. By harnessing this insight, customers are able to boost profits by minimising inventory levels while still maximising sales across all channels.”
The complexities around managing an omni-channel supply chain don’t end at forecasting and inventory management. Multiple delivery options and customer returns are now a requisite for e-commerce retailers. Mikko concludes, “Organisations need an element of choice with their supply chain management solutions, whether that means considering returns in forecasting or specific ways of handling the complex delivery options.”