River Island, a leading UK-based fashion retailer, has selected Oracle Retail Planning and Optimisation solutions to support its strategy for commerce anywhere growth and international expansion.
With a global portfolio of over 300 stores across the UK, Ireland and internationally throughout Asia, the Middle East and Europe, alongside multiple web, franchise and wholesale operations, River Island said it wanted to improve planning across these multiple channels to better support its growing business.
River Island will use Oracle Retail Merchandise Financial Planning, Oracle Retail Assortment Planning and Oracle Retail Item Planning to establish more consistent and accurate planning processes that manage current and future planning and lifecycle needs.
Capitalising on the commerce anywhere and cross-organisational collaboration delivered by the Oracle Retail solutions, River Island said it expects to better understand merchandise performance throughout the business, using this insight to drive more profitable inventory investment decisions and improve the customer experience.
With a consolidated view of planning, River Island can reconcile all merchandise, financial, item and assortment plans to business targets, improving accuracy and optimising in-season inventory, sales and margin performance, including exception management.
River Island identified in Oracle Retail a highly flexible and scalable solution built on deep fashion retail expertise that is designed to support the needs of its growing commerce anywhere, international fashion retail business and its various operational models.
Oracle Retail Consulting will support the implementation strategy.
“Global and omni-channel expansion is a key strategic focus and to do this successfully, Oracle will help us optimise our planning practices to support this growth while continuing to provide our customers with their must-have items, wherever and whenever they shop with us,” said Doug Gardner, chief information officer, River Island.
“Consumer demand for commerce anywhere is challenging organizations to optimise operations and seek insight that will deliver consistent customer experiences,” said Mike Webster, senior vice president and general manager, Oracle Retail.
“The strategic investment in Oracle Retail can help River Island to achieve these goals and drive growth in the highly competitive fashion market.”