Ryman rekindles Post Office relationship and opens fifth branch with counter services

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Fifth Ryman Post Office store

Fifth Ryman Post Office store

Ryman has opened its fifth store to feature a Post Office, its first new link up with the UK’s largest retail network since the 90s and the first time a town’s only Post Office can now be found at Ryman.

The Ryman Post Office store in Newcastle-under-Lyme was opened by Ryman owner and chairman, Theo Paphitis, yesterday (10 October 2013).

The new branch now has six serving positions, a mixture of two screened and four open plan counter positions; while shoppers will have the added benefit of enjoying Ryman’s longer trading hours meaning when the shop is open the Post Office will be open too, seven days a week.

All employees from Newcastle-under-Lyme’s previous Post Office location will be transferring to the Ryman store ensuring the same familiar faces will be serving visitors from behind the Post Office counter.

 Paphitis said: “We are very pleased to have the opportunity to take on and modernise the Newcastle-under-Lyme Post Office and I’m delighted to personally be re-launching it today for the community. I know our customers will like the improvements and I thank them for being patient during the changes.

“The branch is now open seven days a week which will be a great help to busy customers who can now rely on Ryman for their complete postal needs – from buying the envelopes and stationery all the way to the posting.”

 Post Office regional manager Martin Lahert said: “We understand how important having a Post Office is to residents in the area and are confident that this modern Post Office will meet the needs of the local community and secure services for the future. Ryman are a valued and experienced partner of the Post Office and already operate four other branches across the country. Customers to the new branch will benefit from the wealth of experience they bring to Newcastle-under-Lyme.

 “The modernisation is part of a major investment programme to convert the Post Office network to new-style branches and this investment, the largest in the history of the Post Office, makes a commitment to no more branch closure programmes.”

 The Post Office, now independent of Royal Mail, is the largest retail network in the UK, with over 11,700 branches. It is also one of the fastest growing financial services companies and is developing its online and telephony services.