Sainsbury’s embarks on landmark 10-year facilities management venture


Arcus and Sainsbury’s have cemented their seven year relationship in a landmark 10 year joint venture that sees the provision of facilities management services to the Sainsbury’s estate through to 2026.

The agreement with Sainsbury’s follows seven years’ service from Arcus which has seen Sainsbury’s FM provision go from strength to strength and puts it at the top of the retail market for facilities management (FM).

Innovative solutions from Arcus such as refrigeration remote monitoring, energy management and compliance management means Sainsbury’s is able to focus on delivering an exceptional service to its customers rather than dealing with FM issues.

Danny Malyon, head of FM at Sainsbury’s, said: “Arcus earned the right to this ten year contract by delivering an exceptional service over the last 7 years whilst bringing innovation and a strong agenda for the future.”

Arcus will continue to provide mechanical & electrical (M&E), refrigeration, lighting, drainage, building fabric and other self-delivered services nationally throughout Sainsbury’s supermarkets, convenience stores, petrol filling stations, depots and store support centres for the next 10 years.

The setup of the contract means Arcus shares Sainsbury’s joint values and embraces the needs of the retail environment.

Chris Green, managing director of Arcus, said: “We are delighted to announce the extension of our partnership with Sainsbury’s. A joint venture model is undoubtedly the most challenging and demanding, but our relationship is a great example of two national companies working collaboratively to achieve mutually beneficial results.  When executed well with high commitment on both sides, a joint venture such as this has the potential to be the most rewarding.”

Arcus has had an exclusive relationship with Sainsbury’s for the past seven years and a key component of the new agreement is external growth for the FM provider.

Malyon said: “Growth with new customers will be good for both Arcus and Sainsbury’s; it provides opportunities to share initiatives for improvement across a wider client base and allows Arcus to develop their people and build on the exceptional talent and skills they already have.”

Green said: “Sainsbury’s has entrusted Arcus to manage and deliver its FM service for the next ten years. We’re determined to continue to deliver excellent service and repay their trust.”