As virtual environments come of age, a new report from Accenture, Business Futures, found that retailers and consumer goods companies are doubling down on immersive technologies, to build “real virtualities” — defined as digital environments that are increasingly realistic, engage
Say the word ‘sustainability’ to someone, and their immediate thoughts may gravitate towards initiatives around the environment. This connection is hardly surprising considering the increased awareness among consumers to do more for the planet. In fact, 68% of highly empowered
By Chris Griffiths, managing partner – customer experience, REPL Group, part of Accenture
New research by Accenture suggests that the pandemic has intensified interest in “conscious consumption” — defined as those who seriously consider the environmental and societal impacts of their shopping choices — challenging consumer goods and retail industries to fundamentally rethink
Post and parcel organisations, retailers and delivery companies could significantly reduce harmful emissions and traffic congestion within cities, if bold steps are taken to reshape last-mile delivery ecosystems, according to a new study by Accenture, undertaken in collaboration with Frontier
UK business optimism rose to its the highest since 2015, fuelled by the rollout of the COVID-19 vaccination programme, according to the Accenture/ IHS Markit UK Business Outlook.
With the pandemic driving people to spend more time at home, change their spending habits and avoid air travel, U.K. businesses can expect to see a shift of £134 billion in economic value by 2022, according to Accenture.
Over a third of UK consumers plan to spend less this Christmas than they did in 2019, according to new research from Accenture.
People’s refocus on their local community in light of the COVID-19 pandemic will be long-term, bringing about the “decade of the home” and forcing retailers and consumer goods companies to tailor their products and services to drive a more local
The COVID-19 pandemic is likely to alter consumer behaviors permanently and cause lasting structural changes to the consumer goods and retail industries, according to findings of an Accenture survey of more than 3,000 consumers in 15 countries across five continents.
Accenture’s 2019 Festive UK Shopping Survey reveals that despite gloomy retail sales predictions, most UK shoppers (87%) set to spend the same or more than last year this festive season. More than half of Brits (57%) believe that political uncertainty
The “Baby Boomer” generation, those aged 55-74, are more likely to shop with companies that actively remove plastics from products, according to new research from Accenture Strategy.
The annual Global Consumer Pulse Research surveyed more than 2,000 UK consumers about their
Accenture has helped Carlsberg transition its information technology (IT) infrastructure to the public cloud as part of Carlsberg’s strategy to be an intelligent, digitally enabled and connected enterprise. The transition is providing Carlsberg with a modernized, dynamic and agile platform
Consumers who own in-home digital voice assistant devices are using their smartphones less often for entertainment and online purchasing, according to results of a new survey from Accenture.
Digital voice assistant devices — powered by artificial intelligence — are stand-alone hardware
Retail companies could become the new face of everyday financial transactions once the Revised Payments Services Directive, known as PSD2, goes into effect in the European Union in January, according to new research from Accenture.
PSD2 requires banks to grant third-party
UK consumers are locked in a vicious circle with brands over customer experience, according to new research from Accenture (NYSE: ACN). While 47 percent are frustrated when companies fail to deliver relevant, personalised shopping experiences, nearly half (48 percent) are
Despite concerns around Brexit, spending on Christmas purchases is likely to increase in the U.K. this year, with more than a third (37 percent) of consumers planning to spend more than they did last year, according to the latest Accenture
Unilever, a global consumer goods company, has signed a deal with Accenture to implement Accenture Cloud Trade Promotion Management (TPM) and Accenture Cloud Retail Execution (RE) to create a single system for trade and marketing operations.
Built on the Salesforce platform, the
Retailers and consumer goods companies could unlock £2.2 trillion globally in value for the industry and consumers over the next decade by accelerating digital transformation, according to a new report by Accenture Strategy. Investments in new, digitally-driven business models will
After dropping to a three-year low last year, consumer purchases of smartphones are expected to rebound this year, fueled by better security, new functions, improved performance and device refresh schedules, a global Accenture survey finds.
Accenture has expanded its strategic alliance with RichRelevance, a global leader in omnichannel personalisation, to strengthen the capabilities of Accenture Interactive and boost the personalisation services it delivers to global clients. As part of the expanded relationship, Accenture Ventures has
UK retailers could enjoy strong festive sales this Christmas, with 85% of consumers likely to spend the same or more compared with last year, according to Accenture’s annual holiday shopping survey.
Accenture has announced it has extended its contract with Dixons Carphone, Europe's leading specialist electrical and telecoms retailer and services company, to support its system integration work following the merger between Carphone Warehouse and Dixons Retail in August 2014.
Accenture has announced that Jill Standish has joined Accenture Consulting and been named senior managing director, retail. As the head of Accenture’s retail practice, Standish will focus on the business strategy and ongoing development and execution of retail industry strategy
With less than five weeks until gifts are unwrapped across the country, spending on Christmas purchases is set to increase this year, with one in five consumers planning to spend more than last year. A further two thirds (68%) plan