Ahead of Earth Day, Accenture has an analysed consumers’ attitudes to spending two years on from the start of Covid. In its study of over 2,000 UK adults it found that two thirds of UK adults (64%) said they are
Impact of rising costs and inflation on Brits underestimated by consumer industry business leaders, Accenture research finds
New research from Accenture highlights a growing disconnect in how the rising cost of living has been felt by businesses operating in the consumer industries, including retail and consumer goods, and their customers.
As we’ve explored in previous articles, the concept of sustainability is far broader and multifaceted than simply the environmental element, spanning instead the ‘five capitals’ of natural, human, social, manufactured and financial capital. By understanding this, sustainability leaders will be
Accenture Shipping Study showcases retailers’ delivery offers and stock availability in the run up to Christmas
Accenture has launched a new report which assesses how retailers’ delivery offers and stock availability are faring in the run up to Christmas.
It might sound like the preserve of tech and IT whizzes, but data science – simply put, the act of extracting meaning from data - underpins a lot of the progress on sustainability when it comes to retail technology.
Retailers and brands are doubling down on virtual technologies to create “real virtualities, Accenture reports
As virtual environments come of age, a new report from Accenture, Business Futures, found that retailers and consumer goods companies are doubling down on immersive technologies, to build “real virtualities” — defined as digital environments that are increasingly realistic, engage
Say the word ‘sustainability’ to someone, and their immediate thoughts may gravitate towards initiatives around the environment. This connection is hardly surprising considering the increased awareness among consumers to do more for the planet. In fact, 68% of highly empowered
By Chris Griffiths, managing partner – customer experience, REPL Group, part of Accenture
New research by Accenture suggests that the pandemic has intensified interest in “conscious consumption” — defined as those who seriously consider the environmental and societal impacts of their shopping choices — challenging consumer goods and retail industries to fundamentally rethink
Post and parcel organisations, retailers and delivery companies could significantly reduce harmful emissions and traffic congestion within cities, if bold steps are taken to reshape last-mile delivery ecosystems, according to a new study by Accenture, undertaken in collaboration with Frontier
UK business confidence jumps to highest level since 2015, Accenture/IHS Markit UK Business Outlook finds
UK business optimism rose to its the highest since 2015, fuelled by the rollout of the COVID-19 vaccination programme, according to the Accenture/ IHS Markit UK Business Outlook.
With the pandemic driving people to spend more time at home, change their spending habits and avoid air travel, U.K. businesses can expect to see a shift of £134 billion in economic value by 2022, according to Accenture.
Over a third of UK consumers plan to spend less this Christmas than they did in 2019, according to new research from Accenture.
People’s refocus on their local community in light of the COVID-19 pandemic will be long-term, bringing about the “decade of the home” and forcing retailers and consumer goods companies to tailor their products and services to drive a more local
The COVID-19 pandemic is likely to alter consumer behaviors permanently and cause lasting structural changes to the consumer goods and retail industries, according to findings of an Accenture survey of more than 3,000 consumers in 15 countries across five continents.
Accenture’s 2019 Festive UK Shopping Survey reveals that despite gloomy retail sales predictions, most UK shoppers (87%) set to spend the same or more than last year this festive season. More than half of Brits (57%) believe that political uncertainty
The “Baby Boomer” generation, those aged 55-74, are more likely to shop with companies that actively remove plastics from products, according to new research from Accenture Strategy. The annual Global Consumer Pulse Research surveyed more than 2,000 UK consumers about their
Accenture has helped Carlsberg transition its information technology (IT) infrastructure to the public cloud as part of Carlsberg’s strategy to be an intelligent, digitally enabled and connected enterprise. The transition is providing Carlsberg with a modernized, dynamic and agile platform
Consumers who own in-home digital voice assistant devices are using their smartphones less often for entertainment and online purchasing, according to results of a new survey from Accenture. Digital voice assistant devices — powered by artificial intelligence — are stand-alone hardware
Retailers set to benefit as banks open networks to comply with new European payments regulations, Accenture study finds
Retail companies could become the new face of everyday financial transactions once the Revised Payments Services Directive, known as PSD2, goes into effect in the European Union in January, according to new research from Accenture. PSD2 requires banks to grant third-party
UK consumers are locked in a vicious circle with brands over customer experience, according to new research from Accenture (NYSE: ACN). While 47 percent are frustrated when companies fail to deliver relevant, personalised shopping experiences, nearly half (48 percent) are
Despite concerns around Brexit, spending on Christmas purchases is likely to increase in the U.K. this year, with more than a third (37 percent) of consumers planning to spend more than they did last year, according to the latest Accenture
Unilever to create single system for trade and marketing operations with Accenture and Salesforce solutions
Unilever, a global consumer goods company, has signed a deal with Accenture to implement Accenture Cloud Trade Promotion Management (TPM) and Accenture Cloud Retail Execution (RE) to create a single system for trade and marketing operations. Built on the Salesforce platform, the
Retailers and consumer goods companies could unlock £2.2 trillion globally in value for the industry and consumers over the next decade by accelerating digital transformation, according to a new report by Accenture Strategy. Investments in new, digitally-driven business models will
After dropping to a three-year low last year, consumer purchases of smartphones are expected to rebound this year, fueled by better security, new functions, improved performance and device refresh schedules, a global Accenture survey finds.