British consumers are beginning to see the benefits of AI when shopping and interacting with brands online, but more education is needed by companies to highlight AI’s advantages - especially about how AI can reduce customer effort. This is according
Black Friday is without a doubt one of the biggest dates in the retail calendar, and this year will be no exception. As the industry continues to try and react and adapt to the COVID-19 pandemic, 2020’s Black Friday weekend
UK organisations risk falling behind global competitors unless they act now to accelerate their use of AI technology, according to a new report unveiled today by Microsoft UK. The report reveals that organisations currently using AI are now outperforming those that are
UK organisations risk falling behind oversees competition due to a lack of AI strategy, according to a new report unveiled today by Microsoft UK. In the face of significant disruption, the research reveals that 41 per cent of business leaders
With the onslaught of bad news about the state of the British high street, much of the discussion has focused on how ‘brick and mortar’ retailers need to improve the customer experience to win back customers from their online rivals
Microsoft Corp. and M&S have announced the signing of a strategic partnership focused on testing the integration of Microsoft AI technologies into M&S’ customer experience, stores and wider operations.
It’s not all doom and gloom for the retail sector as new research reveals the brands using artificial intelligence (AI) are growing 30 per cent faster than their counterparts who aren’t.
Two-thirds (66%) of senior IT decision-makers believe failure to adopt artificial intelligence (AI) will lead to a loss of competitiveness, research by global reviews and customer insights company Feefo has found.
Emarsys, a leading global marketing cloud company, announces that global online action sports retailer, FreestyleXtreme is using its artificial intelligence (AI) enabled cloud marketing platform to increase revenues and engage more effectively with customers. The impact, which supports FreestyleXtreme’s global
Intelligence Node’s Sanjeev Sularia predicts the major technology changes that will hit the retail sector over the next few turbulent months
Just Eat, the world’s leading marketplace for online food delivery, today gave a sneak peek into the future, bringing together exciting technologies in the fields of Virtual and Augmented Reality, Artificial Intelligence, self-driving delivery robots and other innovations aimed at