A new PETA video exposé of the mohair industry in South Africa – the source of over 50% of the world's mohair – has prompted more than 140 top international retailers, including Topshop, H&M, and Marks & Spencer, to ban
British consumers are forking out approximately £2bn every year on delivery subscription services and it shows no signs of slowing as the type of subscriptions on offer continues to grow, alongside their popularity.
Retailers are not using technology as effectively as they could be and in some cases it is actually having a detrimental effect on their business, according to a new report from Searchlight Consulting. The study, entitled ‘Is Technology Clouding Retailers’
Leading online fashion retailer ASOS has partnered with delivery brand, On the dot, to introduce a same day delivery service for London customers, following a successful trial. ASOS Instant will give customers access to super-fast delivery, with orders placed before 10AM
Odgers Berndtson, a leading global search firm, has unveiled winners of its 2017 UK “CEO for a Day” initiative, pairing 24 undergraduates with the heads of top organisations, including ASOS, J Sainsbury, Williams F1, Janus Henderson, and Weir Group. The
The athleisure trend will reach new heights this year, pushing the UK sports clothing market to £2.5 billion in 2017, up 8% on 2016, according to GlobalData, a recognized leader in providing business information and analytics. The company’s latest report states
In order to make online payments more flexible for shoppers, ASOS has partnered with one of Europe’s leading payments providers, Klarna, and its pay after delivery technology following a successful partnership in Germany over the past three years. Klarna’s pay after
SOS, Laura Ashley and Debenhams top the UK RepTrak ranking of high-street fashion companies’ reputations amongst the UK general public, Reputation Institute announced today, based on nearly 5,000 interviews with the UK general public. The reputation ranking The RepTrak system
TestPlant, the maker of the eggPlant range of software quality tools, and Intechnica, IT performance experts, has announced that their combined performance testing solution has been recognized for its success by global online fashion retailer, ASOS. The companies have delivered
Today, Oracle announced that ASOS, a global fashion destination for 20-somethings, will implement Oracle Retail to accelerate the next phase of its global growth. ASOS launched as an online-only retailer in 2000 and quickly became one of the UK’s leading fashion
In a first for the UK’s largest independent online fashion and beauty retailer, ASOS has launched mobile apps for iPhone, iPad and Android to the Chinese market.
The fashion world demands the highest standards of quality and design and this extends right down to the smallest details. That’s why London based creative production company, Storey Studio, choose to work with castors, tubing and inserts supplier Ross Handling.
ASOS is one of the iconoclasts re-defining the retail environment of today. It is a flag bearer for the new retail age. Here, Paul Martin, director at Boxwood Insights, examines the ASOS operating model, part of a series of insights Boxwood
Doddle, the new parcel collection, returning and sending service located in and around train stations across Britain, has announced its latest tranche of shop openings. As part of the company’s ongoing growth plans it will open new stores this week at
Doddle, the new parcel collection and delivery service located at railway stations and major hubs across Britain, has announced that it will open at 300 new locations within the next three years, creating over 3,000 new jobs. It follows the successful
Boxwood, the management consultancy, has launched a piece of research detailing the winners and losers from the recent trading period. The paper, produced by the Boxwood Insights team, uses the Q4 trading figures to shine a light on who will be the winners
Parcel delivery company DPD is to launch a new ‘early warning’ email and text notification service with online fashion retailer ASOS. The new service will mean ASOS customers receive a notification of their delivery the evening before – a full 12
Coast, the special occasions fashion brand, has appointed former ASOS executive director of buying and merchandising, Kate Bostock, as chief executive officer. Bostock will join the business in September 2013 and will be working closely with Derek Lovelock, chairman, and the senior
More than a third of major UK and European retailers do not have teams dedicated to personalising the online shopping experience, which could be having a direct impact on the quality of onsite personalisation customers receive, with retailers missing out
Matt Clark, director at UK management consultancy, Boxwood, explores the upsides and downsides of omni-channel retailing and provides pointers for those bricks and mortar retailers ready to take the plunge All you hear these days in the trade press and conference
Retailers continue to improve their customer service, strengthening their position at the top of the latest UK Customer Satisfaction Index (UKCSI). The UKCSI is the national measure of customer satisfaction, from the Institute of Customer Service (ICS), which gauges
Jon Worley, director of customer interactions at payment solutions specialist, The Logic Group, predicts the key retail technology trends for 2013 2012 has been a tough year for the high street, with retailers struggling to drive sales and many high street
Chris Gates, director of retail at Hitachi Consulting UK, examines the potential of social commerce in the multi-channel retailing environment The explosion of social channels, such as Facebook, Pintrest and Twitter, means today’s consumers are connected, empowered and leading a
The retail industry remains the strongest performing sector for customer service, with internet retailers stealing a march on their high street competitors, according to the latest UK Customer Satisfaction Index (UKCSI)by the Institute of Consumer Service (ICS). Online fashion retailer,
Amazon and Asos will be on the high street in eight years’ time, according to a leading commercial property firm. Commenting on figures released today by property performance analyst, Investment Property Databank (IPD), which found shopping centres were 38.4% below
