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What went wrong for Carphone Warehouse?

What went wrong for Carphone Warehouse?

Carphone Warehouse is the latest high-street retailer to find itself closing stores and axing jobs. The move comes as a surprise to some, and was inevitable to others, thanks to a hostile trading environment and a change in consumer buying

17/03/2020 | Comment, Opinion Time | Read More
Carphone Warehouse store closures essential to adapt to the changing mobile market, says GlobalData

Carphone Warehouse store closures essential to adapt to the changing mobile market, says GlobalData

In response to Dixons Carphone’s announcement that it is closing all 531 standalone Carphone Warehouse stores, Zoe Mills, retail analyst at GlobalData, a leading data and analytics company, offers her view: “After a number of years of double digit declines

17/03/2020 | Retail News, Retailer News | Read More

Carphone Warehouse reports highest ever number of orders made via mobile

With Black Friday 2016 firmly underway, Carphone Warehouse is reporting its highest ever number of orders made via mobile phone, with the channel now making up nearly half of all online orders, signifying a shift in the way customers shop

25/11/2016 | Retail News, Retailer News | Read More

Dixons Carphone: ‘Connected world’ hype dilutes merger logic, says Verdict Research

The Dixons Retail and Carphone Warehouse merger is not revolutionary, but it will create a larger company, which will primarily benefit from unparalleled purchasing power, according to Patrick O’Brien, lead retail analyst at Verdict Research. Commenting on the £3.8bn merger between Dixons

15/05/2014 | Retail News, Retailer News | Read More
Carphone Warehouse creates digital workforce with 5,000 staff tablets

Carphone Warehouse creates digital workforce with 5,000 staff tablets

Carphone Warehouse has rolled out 5,000 tablets across its entire workforce this year to create a digitally-enabled team.  The move is part of the retailer’s plan to move from digital being a channel within the business to being at the

05/02/2014 | Retail News, Retailer News | Read More

Carphone Warehouse uses business intelligence to boost performance

Carphone Warehouse reports it has improved its store performance and marketing to customers using business intelligence software by MicroStrategy. The largest independent telecommunications retailer in Europe (around 2,400 stores across eight European markets, including 794 in the UK) launched a

23/08/2012 | Retail Technology, Services Time | Read More

Visa Europe invests in mobile payments with stake in Mobile Money Network

Visa Europe is taking a 15% stake in Mobile Money Network (MMN), which provides mobile commerce and payments services for retailers. The investment is said to form part of Visa Europe’s strategy to deliver increased value for consumers, retailers and

07/03/2012 | Retail equipment, Retail News, Retail Technology, Services Time | Read More

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