Why it works: cloud will be critical for Christmas 2017, says Retail Store
Ian Tomlinson, founder at cloud technology firm, RetailStore, argues cloud will be critical for retailers to stay ahead and keep customers satisfied in 2017
Complexity and lack of integration hampering Cloud adoption by businesses, finds new Oracle-sponsored study
While many European companies are embracing the move to the Cloud, nearly half are struggling, wrestling with increases in Cloud integration costs and data silos according to a new study sponsored by Oracle. A key reason: more than 60% of
Shop Direct Taps IBM Cloud to enable £50m financial services personalisation programme
IBM today announced it has signed an agreement as part of a £50m personalisation programme with Shop Direct to redesign the retailer’s financial services platform that will be hosted and managed through IBM’s hybrid cloud. The new platform will provide
IT services provider, Adapt, to host Cloud in Context webinar for retailers
With increasing amounts of data being generated by record online shopping sales, more retailers than ever are turning to the cloud for scalable solutions that meet IT budgets. To discuss the developing role that cloud is playing in the retail
New cloud-based intelligence platform claims to provide retailers with single view of customers
Market Force Information, a leader in customer intelligence solutions, has launched a customer intelligence platform that empowers consumer-facing businesses (retailers, grocers, restaurant chains, petrol stations, etc.) to spend more time fixing problems and less time finding them. Called KnowledgeForce, the cloud computing-based platform
CIOs primed to lead the innovation agenda, TCS study shows
In today’s rapidly changing, consumer-centric retail landscape, there is a critical need for retail CIOs to transition from a focus on the back office to driving innovation as C-level strategists, according to a study released today by Tata Consultancy Services (TCS),
Belgian chocolatier, Godiva, to sell online in the UK with eCommera e-commerce platform
Godiva, the luxury Belgian chocolatier, has chosen eCommera, the leader in decision-intelligent commerce, to underpin its online expansion plans. Godiva will launch online in the UK using eCommera’s cloud based end-to-end commerce platform, DynamicCommerce – powered by Demandware. With a
London coffee chain, Coffee Republic, moves to IT cloud solution to help growth
London-based coffee chain, Coffee Republic, reports it is gearing up for growth by consolidating its ICT infrastructure to reduce costs and improve availability, security and business continuity with a cloud backup and physical estate. The move sees IT solutions provider, Icomm
Shirt maker, TM Lewin, selects ConcretePlatform, to aid international expansion
Shirt maker, TM Lewin, has selected ConcretePlatform’s cloud-based technology solutions to support the brand’s global brand ambitions. TM Lewin said it places excellent craftsmanship, service and value at its core, creating a range of highest quality business wear which is
European retailers are planning to expand internationally, ChannelAdvisor reports
European retailers are planning to expand internationally within the next two years, yet still view the UK and continental Europe as the best commercial opportunity for e-commerce, according to research by cloud-based e-commerce solutions provider ChannelAdvisor. The research, conducted at Catalyst Europe
In my opinion: engaging retail employees is critical for success, says Workplace
Effectively engaging employees in today’s challenging economic climate is increasingly important for retailers to maintain exemplary customer service levels and maximise sales, says Nigel Garrett, business development director at the workforce management solutions provider Workplace As the ‘face’ of a business, the
Cloud provider launches online guide to help retailers survive business disasters
A new online business guide to help businesses in the retail sector survive a potential disaster has been launched by a leading UK cloud and IT service provider. Managing costly power outages, IT failure, flooding and even terrorism are some of the
Austin Reed selects ConcretePlatform to drive sales and manage brand globally
Austin Reed Group has chosen ConcretePlatform to drive its sales through the careful management and measurement of its global brand activity. ConcretePlatform will provide Austin Reed with a powerful mix of brand support and brand protection, known as Brand Telemetry, to optimise the trading
E-commerce will be UK retailers’ biggest IT investment priority, finds Martec report
E-commerce will be UK retailers’ biggest IT investment priority over the next three years as they look to capitalise on the rapid growth in online commerce, according to new figures from Martec’s IT in Retail 2013 Report. The report, sponsored
JDA Software Group targets retail trend for omni-channel commerce with new tool
JDA Software Group is launching a new tool, which it claims will help retailers address the trend for omni-channel commerce and optimise their product offer in real time. The JDA Customer Engagement Cloud will help retailers deliver goods to customers, but also aligns
Workplace debuts tool to help retailers schedule staff effectively at NRF show
Cloud-based workforce management solutions provider, Workplace, is launching an ‘Assisted Scheduling’ product at NRF’s Big Show 2013 (stand #2738) in New York City this week. According to the company, Assisted Scheduling provides retail managers with additional information on the drivers
Mid-sized retailers get closer to customers, finds Aldata
Mid-size retailers are being affected more than larger retailers by the economic downturn, according to Aldata Solution’s global retail CIO survey. However, they are reacting fast and investing more to get closer to their customers with close to a quarter
